My client in Greater London is looking to appoint a talented Oracle Fusion Application Support Manager on a Contract basis.
The role will manage the application support team responsible for operating application support for the Councils Oracle Cloud-Fusion System
About the role:
Based in Greater London (REMOTE):
* Overall responsibility for the Oracle Fusion support team of 8 staff covering first and second line support activities and requests
* Leading on the quarterly updates ensuring effective planning, engagement, and testing
* Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support
* Stakeholder engagement and comms
* Oversight of systems usage (access control, licensing, audit monitoring)
About you:
You will have the following experiences:
1. Overall responsibility for the Oracle Fusion support team of 8 staff covering first and second line support activities and requests
2. Leading on the quarterly updates ensuring effective planning, engagement, and testing
3. Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support
4. Stakeholder engagement and comms
5. O...