They're a dynamic and thriving Multi-Academy Trust, proudly encompassing sixteen schools across all phases, both mainstream and special, located in the vibrant communities of Wolverhampton, Rotherham, and Worcestershire.
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
Responsibilities:
* Support the maintenance of the helpdesk system, ensuring requests are prioritised and completed in line with the department's standards.
* Provide tech support to staff and students.
* Repair and maintain IT equipment.
* Ensure the correct disposal of damaged and un-repairable equipment and that the school meets its recycling duties in line with current procedures.
* Install and configure new and existing IT equipment.
* Apply security policies for users, pushed out via group policy.
* Conduct software installation and ensure upgrades take place.
Your training will be delivered online, every 4-6 weeks via a SMART classroom in 2 Day Blocks.
Monday - Thursday: 8:30am - 4:30pm
Friday: 8:30am - 4:00pm
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