Overview
Join to apply for the Senior Sales Advisor role at STARK Building Materials UK.
We are Stark UK, a community-focused workplace that values decency, passion and pride in everything we do. We aim to create a dynamic environment where everyone can thrive and have their ideas welcomed and celebrated.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
What you’ll be doing
* Be the first point of contact for trade customers, providing expert support and advice on products, orders, and services via phone, email and in-store to ensure high customer satisfaction.
* Process orders, resolve issues efficiently, and work closely with the sales and warehouse teams to meet customer needs.
* Have a good understanding of trade products (e.g., building supplies, plumbing, electrical) and demonstrate excellent communication skills.
* Get to know our product lines and services to maximise customer interactions in line with our values.
* Develop strong relationships with new and existing customers (face to face and over the phone), understanding their needs and offering proactive advice and solutions.
* Deal with lapsed accounts, generate sales with new and existing customers, and use in-house systems to process orders, organise deliveries and keep customers updated.
* Maintain stock levels and carry out regular stock counts; keep the branch clean and presentable to create a great first impression.
* Collaborate with colleagues to identify opportunities for improvement.
What’s In It For You
* Retirement Savings Plan (Pension) with Legal & General
* Life Assurance: 2x basic salary in service benefit from day one; increased to 4x Pensionable Earnings if you join STARK Retirement Savings Plan and contribute 4%+
* WorkPerks platform with discounts on high street and online stores
* Aviva Digicare+ Workplace App for digital GP, medical opinions, mental health support, bereavement and nutrition services
* Voluntary benefits such as Salary Sacrifice with VWFS, Cycle2Work, Benenden Healthcare, and Critical Illness Cover
* Employee Discount
* Refer a Friend scheme
* Wellbeing Centre via WorkPerks
Why STARK?
We’re proud to be part of STARK Building Materials UK and are dedicated to providing top-quality products and exceptional service. We are a friendly, collaborative team that is passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level and join a team focused on great service, we want to hear from you. Apply today!
What’s next
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and answer any initial questions you have. We are happy to provide reasonable adjustments to help you to be at your best during the application and interview process.
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