Our client is a well-established and highly respected automotive business, currently seeking an experienced Service Advisor to join their dynamic and customer-focused team. As a Service Advisor, you will be the first point of contact for customers and will be responsible for delivering exceptional customer service, managing bookings, and liaising with both customers and technicians to ensure a seamless service experience. What's in it for you? Join a reputable and customer-focused automotive business Work within a supportive team environment Competitive Salary plus Commission Workplace Pension Free Onsite Parking Company Away Days Key Responsibilities: Act as the main point of contact between the workshop and the customer Schedule appointments and coordinate with technicians to ensure timely service delivery Provide accurate estimates and explain work required to customers clearly Manage service documentation and customer records Maintain high levels of customer satisfaction through proactive communication and problem-solving Upsell additional services when appropriate, ensuring the customer receives full value from their visit About You: Previous experience as a Service Advisor in the automotive industry is essential Strong customer service and communication skills Excellent organisational and time-management abilities Confident working in a fast-paced environment and managing multiple tasks St...