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Campaign engagement manager

Llandysul
Permanent
Engagement manager
Posted: 4h ago
Offer description

​ Delineate ​ is recruiting for a Campaign Engagement Manager to join its Campaign Engagement team in Llandysul on a permanent basis. ​ Delineate is on a mission to revolutionise survey research and we’re now looking to accelerate our growth. Our platform gets major global brands closer to the truth than ever before, closing the gap between consumer behaviours and the decisions brands take. We’re a team of innovators, problem-solvers, and data enthusiasts who believe always on research drives progress. If you’re looking for a place where your work has an impact, we’d love to hear from you. ​ We are recruiting for a Campaign Engagement Manager who will be responsible for owning and driving campaigns for our clients across multiple locations. ​ The post holder will be West Wales based. This role is office based with some flexibility to work from home. We’ll be keeping this advert open over the holiday period and will begin reviewing applications from the first week of January 2026. Thanks for bearing with us! ​ The Campaign Engagement Manager will: Ensure that the client meets deliverables in terms of campaign material submissions. Work between Delineate and client working on the medium to long term plan. Ensure that Campaigns are identified, mapped to the calendar, and planned accordingly. Ensure that Delineate colleagues understand the scope of a Campaign. Represent the Delineate campaign engagement team for their respective team. Act as point for escalation to ensure that Delineate has all required and correct inputs script the Campaign correctly, and if not liaise with Client. Meet with Client Team regularly to identify future Campaigns. Ensure campaigns are entered correctly into the shared client and Delineate planning tools and ensures are kept up to date. Work with a named client to identify stakeholders, educate and inform on their role in delivery, and ensures they have access to the right tools and planners. Maintain frequent contact with regular Campaign Client Associates. Participate in internal Delineate sessions and stand-ups to ensure that deliverables are identified and mapped correctly for delivery. Give feedback and ensure that Campaign Stimulus are sent to Delineate correctly and chases client colleagues to ensure compliance to maintain Campaign delivery dates. Support the review and evolution of the Campaign Management and Delivery process. ​ Ideal candidates will demonstrate: Experience in managing client campaigns in the market research industry Exceptional communication skills, both written and verbal Demonstrable experience in interpreting client feedback to identify areas of improvement Results-oriented and ability to align team and individual efforts to meet business goals Strong analytical and project management skills with a keen eye for detail Ability to work independently and collaborate effectively with a team. ​ This role might suit a candidate with a background in a client facing role such as project management, recruitment or sales ​ ​ ​ Our values: ​ Ownership - We take a proactive approach to our work, showing initiative, and being accountable for quality, delivery and results. We always strive to exceed our goals. ​ Empowerment - Delineate encourages autonomy and individual contributions, so that all our people can reach their potential. We champion making informed choices and encourage everyone to have a voice. ​ Respect - We create a safe and inclusive environment in which we ensure everyone is heard and supported. We value opinions and acknowledge the rights and feelings of those around us ​ Grow - We adopt a growth mindset to enhance our performance, development and capability, to ensure that we, as individuals and as a company are the best we can be. ​ Brave - We are an aspirational business which drives innovation and growth. We are encouraged to be leaders, not followers, in a rapidly changing industry and landscape. ​ Delineate is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. ​ By joining us you can expect : Autonomy to develop and grow your skills and experience ​ Opportunities to develop a varied portfolio of work with different clients ​ Strong, inspiring and thought-provoking leadership ​ A genuinely supportive and collaborative environment ​ A culture of learning in a stimulating environment ​ As well as this, we offer: ​ Annual Leave – You join with 25 days holiday, y our holiday will increase the longer you stay with us. You will receive one extra day’s holiday for each year post 2 years of service (to a maximum of 5 extra days per year) ​ Birthday Leave – We want to help celebrate your birthday, so we give you the day off every year ​ Holiday Shutdown – Depending on what we are working on, we shut over the winter holidays for 3 days (Discretionary ​ Pension Scheme – 3% employer contribution and 5% employee contribution* ​ Super-flexible working culture – we will never be a 5-days-a-week in the office company, and we have the philosophy of paying people for the job they do, not the hours they work or where they work from ​ Physical Wellbeing – Private medical and dental insurance (contributory) ​ Mental Wellbeing – Access to GP referred therapies via our Private medical provider ​ Social – Parties, regular meet-ups and commitment to charitable causes ​ Development – We offer continuous support and development with clear mapped progression routes across the business as well as access to your own LinkedIn Learning license *after 3 months T&Cs apply ​ Delineate celebrates diversity and recognises that difference brings value to our business. We are an equal opportunities employer and welcome an application from you regardless of your race, sex, disability, religion/belief, sexual orientation or age. We believe in creating an even playing field for all of our colleagues, where we can all belong. ​ ​

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