Main duties to include : Care home work : Will work with GPs and practice staff to organise weekly care home rounds. This will include information gathering, proactive reviews, taking clinical observations, completing referrals and checking re resident appointments to help complete care planning. Liaise with the care homes on a regular basis and liaise with GP practices if required. Support the GPs to carry out new resident and proactive reviews. Help deal with the daily queries received from the care homes, seeing the queries through to completion and linking in with the relevant clinicians to enable this completion. Signpost practice team members, service users and carers to relevant services. Liaise with other stakeholders as needed for the collective benefit of patients including but not limited to patients, carers, GPs, Nurses, other practice staff and other healthcare professionals. Develop excellent working relationships with all care home staff, GP staff, wider service networks including the voluntary sector, adult social care, hospitals, community pharmacists and other members of the MDT. Providing a point of contact for both staff and patients in coordinating care and will help to deal with incoming queries. Support patients to access personalised care and support plans, in line with best practice. Ensure regular and consistent communication with care homes regarding patient progress and any complications, including supporting the coordination of ward rounds. Practice work: Extracting information from clinical letters that needs coding and adding to notes. Arranging appointments, referrals, tests and follow up appointments of patients. Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment. Dipping urine, taking blood pressure, ECGs & phlebotomy. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc GPA Competency Framework 2. Explaining treatment procedures to patients. Helping the GP liaise with outside agencies e.g. getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).