Job Description
Your new company
A leading speciality Lloyd's Insurance broker within the London market is seeking a Senior Claims Advocate to join its high‑performing team. You'll be part of a collaborative, inclusive environment that values professional growth, flexibility and diverse perspectives.
Your new role
You will deliver expert claims advocacy across Professional Indemnity, Financial Institutions, Directors & Officers and Cyber lines. Acting as a strategic partner to clients, you will analyse coverage, shape persuasive submissions and guide claims from notification through to settlement. The role involves managing a varied caseload across Financial and Cyber lines, ensuring timely and accurate progression of claims.
You will assess notifications against policy coverage and wordings, set strategy, and maintain complete digital claim files. You will prepare high‑quality claims presentations and information packs for insurers and clients, respond to queries and instructions, and monitor insurer agreements and payments to ensure funds reach the correct beneficiary promptly. You will escalate complex or contentious matters early, propose solutions to drive optimal outcomes, and build strong relationships with clients, experts and insurers through proactive, professional communication.
The position also requires liaison with placing teams t...