Description Job Summary We are seeking a proactive and detail-oriented Production Enginee r to support our Field Service Engineers (FSE’s) and wider technical teams. This role is critical in bridging manufacturing operations, field service, and global support by ensuring high-quality documentation, effective troubleshooting processes, and continuous improvement initiatives. The Production Engineer will play a key role in driving reliability, compliance, and efficiency in both device production and field service activities. Key Responsibilities Responsibilities will include defining procedures for FSE’s to follow, lead corrective action meetings for investigating common issues found in the field, collaborate with cross functioning teams to ensure all FSE activities are conducted to ensure product quality and conformity. Duties Duties include, but are not limited to: Documentation & Compliance Develop, review, and update Standard Operating Procedures (SOPs) and work instructions for FSE activities including issue resolution, product upgrades and preventative maintenance. Ensure all documentation changes are processed and released through the Quality Management System (QMS), in collaboration with key stakeholders. Maintain compliance with internal quality standards and external regulations through documentation control and process validation. Spare Parts & Tool Management Management of Device Spare Parts Kits, including packaging, Bills of Materials (BOMs), and supporting documentation. Establish and update SOPs for approved field service tool kits, ensuring alignment with production specifications and regulatory requirements. Data and Continuous improvement Collate and interpret FSE data to investigate common issues to scope improvement projects Liaise with FSE teams and global support to track in-field repairs to highlight and trends Present findings to Engineering teams to influence design reviews and improvements Support and drive corrective and preventative action (CAPA) processes, including root cause analysis and implementation of corrective actions Other duties Support with general production NPI activities Experience Working with a regulated industry (e.g. medical device, pharmaceutical etc.) Producing test and inspection documentation and operating procedures. Conducting and leading root cause analysis meetings. Knowledge/Skills/Abilities Working experience of ISO9001 Working knowledge of GMP and GDP Excellent oral communication skills essential Strong organisational and problem-solving abilities Proficient in Microsoft office applications Knowledge of ISO9001, ISO13485 standards Qualifications/Education Degree in Mechanical Engineering or similar subject