Job Description
Join a reputable financial services company based in Portsmouth, Hampshire committed to delivering exceptional customer services within a vibrant, inclusive, and forward-thinking culture. As part of a growing organisation recognised for its integrity and dedication to employee development, you will play a vital role in managing customer credit accounts, ensuring smooth cash flow and fostering positive relationships. The role is initially offered for a period of 6 months.
What the Credit Control role involves:
Ensure timely receivables and maintain healthy cash flow.
Engaging with customers through various channels to facilitate prompt payments and understanding their needs.
Collaborating with sales and finance teams to optimise collection processes and outcomes.
Supporting vulnerable customers by applying empathetic and compliant approaches.
Addressing billing disputes efficiently, aiming for fair resolutions.
Ensuring all activities align with FCA regulations, prioritising ethical and compliant credit management.
Suitable Candidate for the Credit Control vacancy:
Demonstrates excellent communication skills, with a professional approach to customer engagement.
Has experience in credit control, accounts receivable, or customer service.
Shows strong organisational skills, with meticulous attention to detail.
Possesses a proactive and results-driven attitude focused on achieving targets.
Additional benefits and information for the role of Credit Control:
Flexible working arrangements to support work-life balance following training.
Comprehensive onboarding and ongoing training.
Hourly rate dependent on experiene.
Supportive team environment fostering collaboration and innovation.
Disclaimer: CMA Recruitment Group is acting as a recruitment agency for this role.
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