This role will:
1. Be responsible for managing the process of grouping products together, ensuring that predictions are correct and supporting the customer journey.
2. Ongoing review of product attributes to ensure that attributes are being assigned correctly.
3. Manage ongoing categorisation projects ensuring that products are correctly categorised.
4. Carry out competitive reviews as needed to identify content improvements.
5. Work across a range of content improvement tasks as required, utilising merchandising and customer understanding to ensure that decisions are made that will support the customer search and browse journey.
6. Prioritise changes, queries and requests based on commercial opportunities
7. Navigate and understand content data studio reports to suggest opportunities
8. Be comfortable with presenting within team meetings content updates
9. Demonstrate accountability of end-to-end processes - ensuring that content quality guidelines are being met whilst also seeking to improve and input to the guidelines.
10. Work alongside the Merchandising Automation Team to ensure that feedback on automated tools is both captured and used to drive continuous improvements Work alongside other teams to deliver content such as, but not limited to, visual attributes, videos and selector guides.
11. To work to the company management system (ZIMS) requirements at all times.
12. Any other duties the company deem appropriate in the change of business circumstances.
Requirements
1. A level or equivalent
2. Excellent Excel / Google Sheets skills to be able to manage large data sets
3. Proven experience working in a fast-moving environment to defined processes
4. High attention to detail
5. Have a questioning mind to ensure that the impact of content changes is understood and to identify opportunities for ongoing improvement
6. Ability to work independently against a defined set of objectives.
7. Strong cross-functional experience and ability to work in a collaborative, dynamic environment.
8. SQL experience preferred.
Benefits
* 33 days of annual leave including bank holidays (+ buy scheme of up to 5 days).
* Staff discount on our website
* Brilliant pension contribution (8% from Zoro UK!).
* Medical, personal accident, life and income protection insurance are all included.
* Attractive company sick pay.
* Enhanced Maternity and Paternity leave.
* Perkbox subscription
* Cycle to Work Scheme.
* Company quarterly events.
* Bright, spacious, modern offices with free teas, coffees, soft drinks and nibbles!
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