Job Description
Job Title: Client Services Executive (Travel)
Location: Chester City Centre
Contract Details: Permanent
One of our long-standing loyal clients are looking for their next addition to the Client Services Team!
If you're passionate about customer service, attention to detail, with a natural sales flare and passion for travel - this could be the perfect role for you!
Responsibilities:
Join our vibrant team as a Client Services Executive! Your role will be pivotal in supporting our luxury sales team to ensure seamless holiday experiences for our clients. Here’s what you’ll be doing:
1. Provide administrative support by processing and managing holiday bookings efficiently.
2. Collate and deliver timely information for quotes, inquiries, and confirmed bookings, always with a professional touch.
3. Prepare engaging presentations of information following our company guidelines and communicate directly with clients and agents via email and phone.
4. Proactively liaise with suppliers, hotels, and partners to secure confirmations and gather essential booking details.
5. Book ancillary and concierge services while meticulously arranging special customer requests to surpass expectations.
6. Maintain accurate records in our booking systems and CRM, keeping...