Reviews Team Leader - Housing - Ilford, Greater London Temporary Contract | 36 hours per week | Pay Rate: £28.95 per hour Job Summary:We are currently seeking an experienced Reviews Team Leader to support the Housing service based in Ilford, Greater London. Key Responsibilities: Lead and manage a team of specialist review officers to ensure reviews are conducted within statutory timescales and to a high standard. Provide casework supervision on complex cases and address performance issues within the team. Hold a small caseload of reviews and complete high-quality, timely reviews of homelessness decisions. Manage cases that go to section 204 appeal in the County Court and further appeals in higher courts. Ensure effective and timely reviews to reduce the need for temporary accommodation and associated costs. Record high-quality data on all types of reviews to support submissions to the Department for Communities and Local Government. Requirements: Comprehensive knowledge of housing advice and homelessness legislation, including the Housing Act 1996 and the Homelessness Reduction Act 2017. Experience in managing a team and achieving performance targets. Excellent communication skills, with the ability to explain complex information clearly. Strong analytical skills and the ability to interpret complex issues quickly. Commitment to providing first-class customer service and promoting a homeless prevention approach.