Billing specialist

Billing Specialist

📍 Knottingley, West Yorkshire
💰 Salary £31,000 per annum
📅 Full-time, Permanent

At Real Life Options, every role is a vital part of a bigger mission, working together to empower, uplift, and transform lives across the UK. Our frontline teams provide the freedom, dignity, and support that help people live life on their own terms. But behind the scenes, our finance team ensures financial stability, allowing us to continue delivering life-changing support. That’s where you come in.

What You’ll Do

The post holder will work as a member of the Finance team with responsibility for accurate monthly and weekly invoicing to local authorities, NHS and private customers and resolving any billings queries.

Main duties and responsibilities

1. Resolving inbox queries from service managers, local authorities, and families
2. Creating bespoke weekly sheets to meet service requirements
3. Liaising with local authorities/service managers/team co-ordinators to obtain the correct information needed to invoice
4. Raising support invoices from weekly operations sheets
5. Querying unusual items or significant changes with service managers
6. Adding notes in NetSuite for upcoming changes
7. Populating and returning local authority schedules/portals in a timely manner
8. Ad hoc billing from reports including mileage.
9. Invoicing credit card and supplier invoice recharges
10. Working to pre-determined month end deadlines
11. Running and distributing month end income reports
12. Setting up and closure of customer accounts in NetSuite
13. Updating fees annually for uplifts

Other responsibilities

14. Participate in team meetings
15. Participation in departmental continuous improvement
16. Adhere to organisational policies, procedures and work practices at all times
17. Embrace the organisation’s commitment to recognising, respecting and responding to the principles of diversity in respect of all stakeholders
18. To respect and adhere to the policies of confidentiality and GDPR
19. Any other reasonable duties commensurate with the post 

Experience and skills

20. 3 years plus experience of working in a Finance Team environment
21. Good Excel skills
22. Meticulous attention to detail
23. Social care finance experience preferred
24. NetSuite experience desirable but not essential
25. Excellent interpersonal skills
26. Strong written and verbal communication skills
27. Proactive and collaborative attitude

Why Join Us

✅ Opportunities – for growth, mentorship, and career progression

✅ Work That Matters – Be part of an organisation that supports people to live their best lives
✅ Work-Life Balance – Enjoy a minimum of 28 days annual leave, increasing with service
✅ Financial Benefits – Pension scheme, life cover, & health cash plan
✅ Employee Perks – Exclusive discounts, wellbeing schemes, cycle to work, & more

📩 Don’t miss out – Apply today and start making a real impact!

We are committed to diversity and inclusion, and we welcome applications from all backgrounds. If you need any adjustments during the recruitment process, just let us know!

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