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Leasing Coordinator (6-Month FTC), Birmingham
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Client:
Dove & Hawk
Location:
Birmingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b5d7565f05c2
Job Views:
4
Posted:
02.06.2025
Expiry Date:
17.07.2025
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Job Description:
Leasing Coordinator (6-Month FTC) - Birmingham - £27,000 + Discretionary Bonus
My client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Coordinator on a 6-month FTC to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.
You will be responsible for supporting the leasing team with preparation of flats for move in, assisting residents, applicant vetting, diary management/viewings coordination and general lettings administration. You will ensure a high level of customer service is provided to applicants and residents at all times being a main point of contact from enquiry stage to post-viewing tour.
The successful candidate will be a good team player with strong organisational and communication skills, have the ability to work under pressure and a willingness to learn. A self-motivated individual, that is able to demonstrate reliability, flexibility and initiative.
Key Responsibilities
* Responding to enquiries
* Completing applicant vetting requirements
* Booking in viewings/ diary management for the leasing team
* Collecting viewing feedback and recording appropriately
* Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data.
* Managing the applicant database
* Providing administrative support to the Leasing Manager and Leasing team.
* Support with Lease-up logistics such as furniture delivery co-ordination, car park booking and lift management
* Create a community feel through communication, events and innovations
* Provide first class customer service to residents and applicants ·
* Support with the conducting of check in, check out and apartment quality assurance checks
* Liaise with the wider site team to ensure flats are ready for move ins · Deal with enquiries from tenants, utility providers, local authorities, etc.
* Meeting prospective tenants, assisting with occasional viewings and discussing rental
Skills and Experience Required
* Previous property administration experience would be ideal
* Good organisational skills
* Good verbal and written communication skills with a positive attitude and attention to detail
* Ability to multitask and to work accurately and effectively under pressure
* Must understand the principles and practice of customer care
* Ability to work in a team and understand team dynamics
* Initiative and the ability to think outside the box
* Common sense approach
* Outgoing, warm and friendly personality
* IT literate
Working Hours: 40 hours per week, Monday to Friday, Saturdays on Rota with a day off in lieu (2 Saturdays max per month)
Salary: £27,000 Dependant on Experience + Discretionary
Dove & Hawk is acting as an Employment Business in relation to this vacancy.
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