Job Summary
Position title: Shift Manager. Reports to: Store Manager. The Shift Manager at Joe & the Juice plays a vital role in supervising the daily operations of the assigned shift, maintaining operational excellence, and supporting the store management team to achieve high guest satisfaction and financial performance.
Key Responsibilities
* DCWF: Ensure the daily concept workflow is executed to the highest standards, observe operational gaps, delegate tasks, and follow up with corrective and acknowledging feedback.
* Cleanliness & Standards: Oversee and delegate safety and hygiene checklists, ensuring adherence to the Pink Standard, document incidents, and report malfunctions.
* Juicer Training: Deliver planned training following the “Knowledge – Training – Practice – Validation” mantra, ensuring team members are skilled and engaged.
* Guest Experience: Lead by example to deliver exceptional guest experience, encourage the team, and handle in‑store feedback professionally.
* Financial Accountability: Monitor and optimise sales performance during shifts, communicate and follow up on daily commercial targets, handle deliveries and reporting.
Key Performance Indicators
* Operational Requirements: Completion rate of task‑monitoring checklists.
* Store Performance: Daily commercial targets, waste registration, employee meal type‑ins, delivery reporting.
Why Work With Us
* Great company culture that values positive attitudes, inclusivity, and social ties.
* Leadership and educational programs: workshops, training sessions, and mentorship to enhance professional skills.
* Travel and development opportunities: exchange programs, international assignments, and career advancement.
Joe & the Juice is a healthy fast‑casual concept founded in Copenhagen in 2002, with more than 450 locations across 20 countries worldwide. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches while investing heavily in internal development through our Moneyball career system.
We welcome individuals from all backgrounds and encourage diversity in our workplace.
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