Positions
: Sales Support Administrator
Workplace:
Home-based, Warwickshire (within a 1-hour commute to Leamington Spa)
Salary:
£24,000 per annum
Working pattern:
Permanent / Full-time (35 hours per week, 9-5 Monday to Friday)
About the role
Are you passionate about delivering exceptional customer service and ready to kickstart your career in sales operations? AbilityNet is looking for a proactive and detail-oriented Sales Support Administrator to join our dynamic Sales team.
This is an exciting entry-level opportunity to build your skills in sales administration, CRM management, and client engagement - with a clear pathway to progress into a Sales Development Representative (SDR) role.
What you'll be doing:
* Acting as the first point of contact for inbound sales enquiries via phone and email
* Supporting account management by maintaining accurate customer records
* Preparing sales reports and analysing data to support strategic decisions
* Managing the sales inbox, schedules, and documentation to ensure smooth operations
* Collaborating with marketing on campaigns, events, and webinars
* Representing AbilityNet at conferences and sales events
What you'll bring:
* A commitment to excellent customer service and professional communication
* Confidence using CRM systems (e.g. NetSuite) and Excel for reporting
* Strong organisational skills and attention to detail
* A collaborative mindset and willingness to learn
* Flexibility to travel occasionally for events and team meetings
About AbilityNet
AbilityNet is the leading UK charity for technology and disability. We believe in a digital world accessible to all and are supported by some of the biggest names in the information technology (IT) sector, with our commercial services helping fund our work in digital inclusion which includes a range of high-quality free resources that promote best practice in accessibility and disability awareness. We also run a number of acclaimed events, including TechShare Pro, Europe's largest event for the accessibility and disability inclusion community, and our annual Technology Volunteer Conference.
What we offer:
* Location and Flexibility
: This role is home-based, but candidates must live within one hour's travel of our Leamington Spa office, where team meetings and training will take place. While this is a full-time permanent role, we're happy to discuss alternative working hours if that better suits your circumstances.
* Pension scheme:
We provide a workplace pension in line with UK legislation. Eligible employees are automatically enrolled within three months of joining.
* Annual leave:
Enjoy 25 days of annual leave plus UK public holidays. Your entitlement increases by one day each year after five full years' service, up to a maximum of 30 days.
* Life assurance:
We offer life assurance cover valued at four times your annual salary.
* Wellbeing support:
We care about your wellbeing and are committed to supporting a healthy work/life balance. We offer:
* Simplyhealth Optimise wellbeing plan.
* Confidential Employee Assistance Programme (EAP).
* A flexible approach to working arrangements that accommodates individual needs.
* Learning and development:
We invest in our people. You'll have access to a wide range of learning and development opportunities to support your growth. We're proud of our inclusive, supportive culture and are committed to helping you reach your full potential.
Apply and further information
Location:
This role is only open to applicants based in the specified region.
Right to work:
We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits.
Application guidance:
* Due to the expected volume of applications, we are only able to provide feedback to candidates who attend an interview or assessment.
* Applications must clearly demonstrate how they meet the stated criteria to be considered.
Instructions
Use the form on our website to submit your CV and cover letter by the
end of the day on Tuesday 9th Septmeber 2025:
If you have any issues using the form, please contact our Human Resources (HR) team at
or call us on / 0374. Any queries about the role can also be directed to our HR team.
CV:
Outline your career history, highlighting specific responsibilities and achievements that demonstrate your suitability for this role. Refer to the
Sales Support Administrator job description
for guidance.
Cover Letter:
Share how your personal skills, qualities, and experiences align with the role and reflect AbilityNet's values.