Are you passionate about helping people? Do you thrive in a fast-paced, customer-focused environment? Pertemps are looking for Customer Service Advisors to join the dynamic Royal Mail Dearne Valley team and deliver outstanding support to their valued customers.
What You'll Be Doing:
Responding to customer enquiries via phone, email, and live chat in a friendly and professional manner
Resolving issues efficiently and ensuring customer satisfaction
Updating customer records accurately using our internal systems
Working collaboratively with other departments to solve problems and improve the customer experience
Providing product and service information to help customers make informed decisionsWhat We’re Looking For:
Previous experience in a customer service role (desirable, but not essential)
Excellent communication and problem-solving skills
A positive attitude and willingness to go the extra mile for customers
Strong attention to detail and ability to multitask
Comfortable using computers and customer management systemsWorking Hours, Pay Rate & Other Info:
5 hours 6 out of 7 days, with 1 rota’d day off in the week. Must be fully flexible to work ALL days
£12.97 per hour
The duration of the assignment will be roughly 12 weeks from the intake date
You will be based in the office full-time
We’re offering multiple intakes – 6th October, 13th October, 20th October and 3rd November