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Administrative officer

Leicester
Temporary
Brook Street
Administrative officer
Posted: 2 October
Offer description

Job Description

Leicester Magistrates Court

Admin Officer
Location: Leicester Magistrates Court, 15 Pocklingtons Walk, Leicester LE1 6BT
Office based
Hourly rate: £12.36 per hour
Working Days/Hours: 37hrs per week. Monday - Friday 9am-5pm
Contract: This a temporary position until March 2026but due to be extended pending performance and business needs.

Brook Street in partnership with Leicester Magistrates Courthas a fantastic opportunity to join their team as a Admin Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.

Experience Needed/desired:

1. Dealing with customers.
2. Clear and understandable
3. Time management
4. Resilient and good problem solver
5. Confident with technology
6. Are able to deal with different stakeholders.
7. Proactive thinking
8. Experience in Microsoft and Outlook essential.
9. Understanding of GDPR and Data Protection.



List the duties/ responsibilities:

10. Provide administrative support, including preparing court/tribunal papers and maintaining accurate records.
11. Draft standard letters, reports, and meeting notes in line with guidelines.
12. Support court and tribunal operations by clerking hearings, scheduling, and assisting court users.
13. Handle enquiries face-to-face, by phone, and in writing, ensuring excellent customer service.
14. Process casework accurately, including court orders, claims, fines, and fees.
15. Verify and check documentation, ensuring compliance with regulations and quality standards.



Clearance level (to be applied for by Brook Street upon a successful application):
Basic DBS

Training provided, what is their training plan and location of training:
No annual leave during training period. Work on a buddy system and training can take up to 4 weeks.

Additional clearance if applicable:
Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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