Job Description To manage production lines and labour to meet planned volume and commercial targets in accordance with QA and safety standards. To be a role model for best practice at all times, and provide support to Line Leaders where appropriate. Production Operations & Customer Service To provide leadership for the site production teams Lead the implementation of the Operational Strategy Ensure compliance to Company and Legal requirements of H&S and Quality Liaise with other key departments regarding production plan and ensure the plan is met Effectively plan and manage labour resourcing against production plan to meet customer requirements Ensure production process efficiency targets are communicated, owned, targeted and delivered. e.g. labour and waste Attend customer review meetings when required Liaise with internal departments ( Warehousing, Transport etc.) providing effective communication of production requirement Fully utilise systems available to drive Continuous Improvement in all areas of the Operations Health & Safety Conduct risk assessments Attend the companies health and safety meetings, providing feedback as necessary Management Responsibility To liaise with agency controllers, providing feedback regarding agency staff to both the agency and HR To undertake such other duties as may be required from time to time, that reasonably fall within the scope and grade of the post Colleague Management Conduct disciplinary and grievance hearings in accordance with the companies procedures, and taking guidance from the HR manager when necessary Conduct and take part in performance reviews – including setting KPI’s for Controller and Team/Line Leader Assist the HR and Training managers in the formulation of training and development plans for current staff and new starters Coach, support and mentor colleagues within the department and support the development of an empowering culture