The Opportunity Are you an experienced commercial manager who thrives in a fast‑paced, technically focused trade environment? This is an opportunity to join a long‑established, family‑run business with a strong reputation for product expertise, customer service, and continuous improvement. The company supplies a wide range of specialised technical hardware and components used by installers, fabricators, and trade professionals. With a high volume of loyal customers and a busy trade counter operation, the business is known for its hands‑on approach, deep technical knowledge, and reliable service. As Commercial Manager, you will take ownership of the commercial function on site, working closely with the senior leadership team to ensure strong performance across pricing, margin management, customer relationships, and sales operations. You will support the sales team, oversee day‑to‑day activity, and use your commercial insight to drive revenue and maintain high service standards. Key Responsibilities: Oversee commercial performance, including pricing, margins, and trade agreements Support the sales team to deliver strong customer outcomes Build and maintain relationships with regular trade customers Re‑engage customers who have been less active and identify new opportunities Provide commercially sound decision‑making supported by financial and operational data Work with senior leadership on ongoing commercial direction and business improvement Ideal Candidate: Experience in a commercial or sales leadership role within a technical, trade, or product‑based environment Strong pricing, negotiation, and commercial decision‑making skills Confident working with data to inform commercial choices Natural relationship‑builder with the ability to influence and challenge at all levels Enjoys being hands‑on in a customer‑facing setting Professional commercial or procurement qualification (MCIPS, WorldCC/IACCM) is beneficial