Driver Performance & Training Co-ordinator
Contract: Essex Highways
Location: Flexible / Hybrid working
Contract Type: Permanent
Ringway Jacobs is seeking a Driver Performance & Training Co-ordinator to join their Essex Highways contract. This pivotal role sits within the Driver Improvement Team, supporting the delivery and quality of NDORS courses offered as an alternative to prosecution. Reporting to the Senior Monitor and working closely with the Booking Office, you will ensure high standards through ongoing monitoring and trainer development. You will work from home for digital tasks and travel across Essex, Southend, and Thurrock, with occasional evening and weekend commitments. As Trainer Co-ordinator, you will support SERP’s team of nearly 100 trainers, ensuring consistent and compliant course delivery. You will also collaborate with internal and external partners on work-related road safety initiatives and contribute to developing new courses aligned with Vision Zero.
The Role
1. Monitor and support trainers, including observing performance, providing feedback, ensuring compliance with UKROEd/SERP standards, and contributing to training improvements.
2. Deliver NDORS courses (online and in-venue) as a licensed UKROEd trainer, using effective coaching techniques to support learner engagement.
3. Maintain administrative compliance, including accurate trainer records, scheduling communication, data reporting, and supporting internal and external audits.
4. Ensure safe and consistent course operations, identifying risks, supporting health & safety and business continuity, and coordinating with the Driver Improvement Team.
5. Contribute to wider road safety initiatives by monitoring additional interventions and providing feedback to support service development.
About You
6. UKROEd Trainer Licence and ADI Licence (held for a minimum of one year).
7. Proven experience as a driver trainer or coach.
8. Full UK driving licence.
9. Confident using Zoom for online course delivery.
10. Strong administrative and organisational skills to manage records, schedules, and compliance.
Benefits
At Ringway Jacobs we recognise that our people make the difference, and in order to do what we do well, particular care is taken in nurturing and investing in our people. That’s why you will always be given the opportunity to utilise your expertise and develop your career.
Ringway Jacobs recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles. We therefore welcome applications from people looking for an alternative working pattern e.g. part-time hours, job share etc. Please let us know on your CV or cover letter if this is what you are looking for.
In return for your hard work you will receive:
11. Sick Pay
12. Competitive salary
13. Opportunity to purchase up to 5 days extra leave
14. A variety of discounts through our “RJ Rewards” app, including restaurants, holidays, days out etc
15. Life Assurance
16. Employee Assistance Programme
17. Pension scheme
The Company
We are Ringway Jacobs, a leading highways service provider working with local authorities across the UK. Formed in 2005, specifically to provide road network management solutions to local government, our unique blend of engineering capability, innovation and customer care make us the best in class. We support over 10,000 miles of highways, 10,000 miles of footway, almost 7,800 miles of public rights of way and 242,000 street lights. We excel in delivering safe, sustainable service excellence, through our passion, integrity and collaborative culture.
Ringway Jacobs is an equal opportunities employer. We wish to ensure equality of opportunity in employment and the fair treatment of all our employees.