56 Banbury Rd, Park Town, Oxford OX2 6PA THIS ROLE IS FOR INTERNAL APPLICANTS ONLY Job Title: IT Support Officer (Family Leave Cover) Department: The Careers Service Contract Type: Fixed-term (paternity leave cover) Grade and Salary: Contract Duration: 1 January 2026 to 1 June 2026 (or until the return of the substantive postholder, whichever is earlier) The Role The Careers Service is seeking to appoint a proactive and organised IT Manager to provide temporary cover during a period of paternity leave. This is an excellent opportunity to gain experience within a dynamic and user-focused team delivering digital services to students, alumni, and employers. The successful candidate will play a key role in supporting the day-to-day running of the Service’s IT systems, websites, and digital platforms. Working with a degree of autonomy and under the guidance of senior staff, the post holder will:
1. Support the operational delivery of IT services across the Careers Service
2. Assist with the testing and implementation of updates to systems and applications
3. Help ensure the smooth running of the network and key IT systems
4. Support compliance with data protection and security policies
You will also work closely with colleagues to understand user needs and contribute to practical IT solutions that improve both service delivery and user experience. About You You will have:
5. Experience of providing first-line IT support in a professional setting
6. A good understanding of network and systems administration
7. Familiarity with testing and deploying updates to IT systems or applications
8. A methodical and collaborative working style, with a focus on user needs
9. Awareness of data protection, information security and best practice in IT service delivery
This post is well-suited to someone who enjoys a varied workload, is able to work flexibly, and who values contributing to an organisation with a strong service ethic. About the Careers Service The University of Oxford Careers Service offers high-quality, tailored career development support to undergraduate and postgraduate students, as well as recent alumni. The Service also runs a number of major internship and skills programmes, and partners with hundreds of employers globally. Digital delivery is central to our work and user expectations are high, making this an exciting and important time to join the team. Family Leave Cover This post is to cover the absence of the substantive postholder during a period of paternity leave. The appointment will be on a fixed-term basis from 1 January 2026 to 1 June 2026, or until the return of the postholder, or the appointment of a new permanent postholder, whichever is sooner.