Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
Position: Loss Prevention Officer
This is a casual role which includes Night Shifts (8:00pm–8:00am)
Are you reliable, observant and passionate about safety and security? We’re looking for a Loss Prevention Officer to join our team. In this vital role, you’ll ensure that our hotel operates safely and securely throughout the night taking responsibility for fire systems, health and safety compliance, and loss prevention procedures.
Key Responsibilities
Security & Safety Management
1. Monitor, manage, and respond to all fire and alarm systems overnight.
2. Conduct fire safety checks and maintain detailed safety and incident records.
3. Manage and maintain first aid and emergency response equipment.
4. Investigate and report all accidents, incidents, and irregularities.
5. Oversee CCTV systems, external alarms, and nightly security patrols across the property and grounds.
Access & Key Control
6. Issue and control all staff keys and locker access.
7. Manage the key control register and system software.
8. Monitor contractor and visitor access, ensuring correct procedures are followed.
Compliance & Training
9. Maintain compliance documentation.
10. Assist in the management of resort Health & Safety systems and policies.
11. Provide training for Loss Prevention staff on alarms, equipment, and safety procedures.
12. Liaise with external agencies and contractors as required.
Additional Duties
13. Support the Engineering team during evenings and weekends if needed.
14. Conduct occasional baggage and security checks for staff and contractors.
Qualifications
About You
15. Previous experience in a hotel, security, or loss prevention role is an advantage.
16. Strong attention to detail and ability to remain calm under pressure.
17. Confident working independently during overnight shifts.
18. Knowledge of Health & Safety and fire safety systems desirable.
Additional Information
What is in it for you:
19. Free annual night stay (permanent staff)
20. Big hotel discounts for you, friends & family – worldwide
21. Free shuttle service and meals on duty
22. Complimentary pool, gym and fitness classes
23. 50% off dining plus great savings on spa, golf and retail
24. Complimentary golf and PGA pro lessons
25. Wellbeing app and long service rewards
26. Christmas gifts, parties and team events