Areyou looking for a new challenge with the opportunity to apply your existingknowledge and skills whilst also developing a new skillset? Do you want to beat the forefront of a new role in the PCN making a difference to patient care?
An excitingopportunity has arisen to join our multi-disciplinary PCN Team due to thechanges in the ARRS Scheme, we are looking to expand our team by seeking toemploy a qualified Phlebotomist to work alongside our practicesand PCN staff.
OurPCN staff currently includes Clinical Pharmacists, Social Prescribers, Health& Wellbeing Coach, Mental Health Practitioner, Paramedics, First ContactPhysiotherapist, GPAs, Pharmacist Technicians, PCN Manager/Digital &Transformation Lead and a Care Home Team.
Thesuccessful applicants will work alongside the PCN and practice teams to supporthealthcare professionals, patients, and carers.
Youwill be based at:
RosleaSurgery
RiversideMedical Centre
TheRyan Medical Centre
NewLongton Surgery
Otherassociated PCN sites (for example Care Homes and Home Visits)
Weaim to be an equal opportunities employer, and we are determined to ensure thatno applicant or employee receives less favourable treatment on the grounds ofgender, age, disability, religion, belief, sexual orientation, marital status,or race, or is disadvantaged by conditions or requirements which cannot beshown to be justifiable.
Main duties of the job
To provide an efficientservice to all patients and the clinical team ensuring that the work allocatedto you is regularly prioritised and dealt within deadlines set. Confidentialityand adherence to GDPR should be always maintained.
You will be a member ofour Primary Care team carrying out the taking of blood from patients at thepractice under clinical supervision of our clinical team, followingevidence-based national and local clinical governance principals.
About us
GP practices have been working together in our area for years and formed BridgedalePrimary Care Network (PCN).Bridegale Primary Care Network is made up of GP registered patient lists for Roslea Surgery, Riverside Medical Centre and the Ryan Medical Centre. We serve a community of around 30,000 people. We are small enough to provide the personal care valued by our people and large enough to have impact and economies of scale through better collaboration.
As a Primary Care Network we are working hard to deliver on the national NHS England network contract that commenced in July 2019 and continues to March 2024.
This includes the following areas of focus:
anticipatory care
cardiovascular disease prevention and diagnosis
enhancing health in care homes
early diagnosis of cancer
tackling neighbourhood inequalities
structured medication reviews
social prescribing reviews
So as a primary care network ,with its member practices working ever closer together, it is important to establish shared core values which not only enables us to adapt, but to do so in the way that we all feel is right for our patients and staff. The outstanding contributions from Ryan, Roslea and Riverside surgeries in developing Bridgedales SHINE values is a key milestone and prepares the ground for the future.
Our Vision:
To deliver excellent patient care and support our patients and staff health and wellbeing.
Job responsibilities
Responsibilities:
* Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample.
* To assess patients presenting for blood tests as per the indications and contra-indications for the practice of venepuncture.
* To take blood samples from patients, exercising care and attention
* Collection of samples(s) of blood in accordance with training and procedures
* Ensuring samples are stored in appropriate containers.
* Accurate, legible labelling of all samples to confirm patient identity.
* Checking patient identification against the clinical team request and confirming with patient whenever possible
* Recording collection of blood sample in patient record in accordance with practice procedure
* Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
* Ensuring that anomalies are reported to a senior member of staff.
* Notifying the clinical team of any significant patient issues
* Liaising with and assisting members of the administrative team
* To deal with patients, their relatives, and other staff in a courteous and sympathetic manner, in person and by telephone.
* To undertake duties using established work systems and new systems as introduced, and to undergo training in their correct use.
* Respond appropriately to patients who are nervous or have adverse reactions (e.g. fainting)
* Maintain clean and hygienic work areas in line with infection prevention procedures.
* Treat all patients with dignity, respect, and compassion.
* Provide reassurance and clear explanations of the procedure.
* To help our clinicians to manage patients by, dressing changes, and acting as a chaperone.
* Any other duties as may be responsibly required within the post.
Management of workloadand personal development
Act on own initiative in prioritising and managingworkload.
Enrolled into review and appraisal systems within the PCN.
Maintain your own personal and professionaldevelopment as agreed at your annual review.
Manage own time, workload, and resourceseffectively.
Collaborative WorkingRelationships
Recognises the roles of other colleagues within theorganisation and their role to patient care.
Demonstrates use of appropriate communication togain the co-operation of relevant stakeholders (including patients, senior andpeer colleagues, other professionals, and other NHS organisations)
Demonstrates the ability to work as a member of a team.
Is able to recognise personal limitations and referto more appropriate colleague(s) when necessary.
Actively work toward developing and maintainingeffective working relationships both within the PCN and locality
Education, Training andDevelopment:
Attending training and events organised by thePractices/PCN or other agencies, where appropriate.
Participate positively and actively in clinical andPractice/PCN meetings.
Ensures appropriate clinical supervision is inplace to support development.
Health and Safety/RiskManagement
The post-holder must always comply with thePractices and PCN Health and Safety policies, by following agreed safe workingprocedures and reporting incidents using the organisations Incident ReportingSystem.
In accordance with the Health and Safety at WorkAct 1974 all employees have a duty to take reasonable care to avoid injury tothemselves and to others affected by their work activities.
The post-holder will implement the full range ofpromotion and management of their own and others health, safety and securityas defined in the Practices and PCN health & safety policy, the practiceshealth & safety manual, and the practices infection control policy andpublished procedures. This will include (but will not be limited to):
Ensuring job holders across the practice adhere totheir individual responsibilities for infection control and health and safety,using a system of observation, audit and check, hazard identification,questioning, reporting and risk management.
Maintaining an up-to-date knowledge of health andsafety and infection control (statutory and best practice guidelines).
All staff must comply with infection controlpolicies and guidance, attend relevant updates and report issues of concern totheir immediate line manager (if no action or explanation received, then it isthe individuals responsibility to escalate their concerns to the PracticeManager).
Using personal security systems within theworkplace, according to practice guidelines
Identifying the risks involved in work activitiesand undertaking such activities in a way that manages those risks across the business.
Using appropriate infectioncontrol procedures, maintaining work areas in a tidy and safe way and free fromhazards, and initiating remedial / corrective action where needed
Actively identifying,reporting, and correcting health and safety hazards and infection hazardsimmediately when recognised
Keeping own work areas andgeneral / patient areas generally clean, identifying issues and hazards / risksin relation to other work areas within the business, and assumingresponsibility in the maintenance of general standards of cleanliness.
Undertaking periodicinfection control training (minimum annually)
Equality and Diversity
The post-holder will support theequality, diversity and rights of patients, carers, and colleagues, to include:
Acting in a way that recognises the importance ofpeoples rights, interpreting them in a way that is consistent with practices/PCNprocedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefsof patients, carers, and colleagues.
Behaving in a manner that is welcoming to and ofthe individual, is non-judgmental and respects their circumstances, feelingspriorities and rights.
The post-holder must co-operate with all policiesand procedures designed to ensure equality of employment. Co-workers, patients,and visitors must be treated equally irrespective of gender, ethnic origin,age, disability, sexual orientation, religion etc.
Adherence tolocal chaperoning policies.
Special WorkingConditions
The post-holder is required to travel independentlybetween practice sites (and other locations such as, care homes and homevisits), and to attend meetings etc. hosted by other agencies.
The post-holder will have contact with body fluids i.e.while in clinical practice.
To be prepared to work flexibly, includingevenings, bank holidays and weekends if required.
Person Specification
Qualifications
* Able to work to NVQ Level 2 standard or have equivalent experience.
* Good customer care skills
* Able to develop knowledge of medical terminology and Biomedical investigations.
* Basic IT skills
* Experience in dealing with patients aged 16+
* Experience supporting infection control procedures.
* Phlebotomy trained using a variety of approved equipment, e.g. butterfly needles and vacutainer.
* Able to work under pressure with minimal supervision
* Previous phlebotomy experience is required and ideally you will have undertaken a recognised training course
* Flexibility to cover holidays and sickness.
* Full clean driving licence and access to a car
* Smart, polite, and confident
* Planning and organising
* Using initiative and able to work independently
* Self-motivated
* Excellent communication skills (Written and Oral)
* Time Management and the ability to work to deadlines.
* NHS Care Certificate.
* Experience of emis clinical system.
* Evidence of having undertaken own development
* First aid or basic life support training
* Experience of working within General Practice
* Clinical Governance awareness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experienceCompetitive salary, based on experience
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