Are you an experienced cleaning professional looking for a senior, hands-on role at a prestigious site?
We are seeking a reliable and skilled Senior Supervisor to join the team at Queensgate Shopping Centre, managed by Savills. This role is essential for maintaining the highest standards of cleanliness and hygiene across the entire property.
This is a hands-on position for someone who loves being on the floor, supporting a team, and ensuring that operational tasks are executed flawlessly.
The Opportunity
Reporting to the Soft Services Cleaning Manager, you will be the key operational link between the cleaning team, contractors, and centre management. You will directly support Housekeeping Shift Leaders, ensuring they have the tools, training, and guidance needed to keep Queensgate Shopping Centre pristine.
What You Will Be Doing:
* Operational Coordination: Organising daily workflows, ensuring rotas are covered, and supervising the Housekeeping Team to maintain high standards across front-of-house, back-of-house, and external areas.
* Training & Induction: Delivering on-the-floor training and inductions to new staff, ensuring all employees represent both Savills & Queensgate Shopping Centre professionally.
* Quality Control: Conducting regular quality audits and taking immediate corrective actions to resolve any issues.
* Direct Support: Rolling up your sleeves to undertake cleaning duties, support colleagues, and cover tasks when required.
What We Are Looking For:
* Experience: Proven experience in a fast-paced cleaning, retail, or facilities environment.
* Technical Knowledge: A solid understanding of cleaning machinery, chemical usage and regulations, and environmental procedures. A certification in IOSH Managing Safely is desirable.
* Reliability: Methodical approach, capable of working under pressure and managing time effectively.
* Communication: Able to interact professionally with tenants, contractors, and the cleaning team.
The Package:
* Salary: £34,000 Per Annum.
* Schedule: Monday to Friday, 10am – 6pm. Note: Flexibility is required to cover occasional nights/weekends or emergencies.
* Benefits: Discretionary Bonus Scheme, Life Assurance Scheme, Digital G.P Service, Employee Discount Schemes, Free On-Site Parking.
Ready to make a difference at one of the region's top shopping destinations?
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Please see our Benefits Booklet for more information.