Location: Stevenage, SG1 2NYRole Type: Monday to Friday 06:00-15:00Hours: 40 hours per weekSalary:£33,000 per annum plus Sodexo benefitsMake an Impact Where It Matters MostThis is not your typical cleaning role. As Industrial Cleaning Manager, you'll play a critical role in supporting a world-leading global pharmaceutical company, helping to maintain environments where life-changing research, development, and innovation take place every day.The Industrial Cleaning Team (ICT) is essential to ensuring the campus remains safe, compliant, and operating at the highest standards. From laboratories to large-scale external environments, your leadership will directly contribute to the health, safety, and success of a cutting-edge scientific community.About the RoleYou'll lead the delivery of specialist industrial cleaning services across a complex, high-profile campus—driving operational excellence, championing safety, and inspiring your team to perform at their best.This is a hands-on leadership role where no two days are the same. One day you might be overseeing high-level cleaning in critical lab spaces, the next managing large-scale external works or coordinating urgent reactive requests.What You'll Be DoingLead and manage all ICT operations across a diverse, high-spec campusDeliver specialist cleaning services including:Car parks, stairwells, and external infrastructureJet washing of pathways, courtyards, and public spacesHigh-level cleaning (ceilings, beams, HVAC systems)Glass, windows, and internal fixturesUpholstery and shared workspacesStructural and architectural featuresPest and biohazard removalSpecialist cleaning within laboratory (GxP) environmentsManage reactive and planned works via ServiceNowCoordinate daily operations to ensure seamless service deliverySupport seasonal safety operations such as snow and ice clearanceKey ResponsibilitiesLead Safety from the FrontAct as Subject Matter Expert for Working at HeightOwn and control the Permit to Work processDrive azero-harm culture, embedding safety into everything you doDeliver Excellence & ComplianceEnsure full compliance with all statutory, client, and industry regulationsMaintain accurate documentation, SOPs, and operational systemsSupport strict GxP/GMP standards within laboratory environmentsInspire and Develop Your TeamLead, coach, and develop a high-performing teamManage performance, training, and HR mattersBuild a culture of accountability, pride, and continuous improvementManage Stakeholders & ContractorsOversee subcontractors in line with Contractor Safety Management SystemsAct as a trusted partner and ambassador for SodexoBuild strong, professional relationships across the client environmentOwn Operational DeliveryPlan and execute the ICT work scheduleEnsure all services are delivered efficiently and to the highest standardSupport asset management and equipment compliance (PPMs)What We're Looking ForEssentialIOSH Managing Safely or NEBOSH (General Certificate or higher)Strong leadership and people management experienceA genuine passion for health & safetyExcellent attention to detail and organisational skillsConfident communicator at all levelsIT literate (Microsoft Office, Permit to Work systems, SAP, Salesforce/Salus)Full UK Driving LicenceDesirableWorking at Height experienceCOSHH knowledgeConfined Spaces trainingLadder / Banksperson trainingExperience in GxP or regulated environmentsWhy Sodexo?Working with Sodexo is more than a job; it's a chance to be part of something greater.Belongin a company and team that values you for you. Actwith purpose and have an impact through your everyday actions.Thrivein your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesReady to be part of something greater?Belong in a team, thrive in service.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications