Operational Support Assistant – Homecare Mobilisation Team£26,000 per annum, OTE £30kFull timePermanentLocation: UK based (Central Midlands, Yorkshire and North) Applications considered in areas from Peterborough to Leeds. We are currently seeking a motivated and experienced Operational Support Assistant to join our team to work across the UK. As an Operational Support Assistant will play a crucial role in assisting the mobilisation team with coordinating new care projects and maintaining quality assurance across our operations as new contracts are implemented.Key Responsibilities:
1. Assist with the mobilisation of new care projects, ensuring all necessary resources are in place for a successful launch.
2. Coordinate the setup of new care services, ensuring all client needs are assessed and recorded effectively on our digital care management systems .
3. Manage the integration of new clients and caregivers into our rostering system, creating initial rosters in the most efficient way, providing training and support to new branch staff as needed.
4. Act as the primary point of contact for new clients and their families, providing support and information, during the transition phase.
5. Implement and oversee quality control systems in new and existing packages to ensure compliance with health and safety standards.
6. Conduct reviews, audits and routine checks to monitor the quality of care and adherence to protocols in line with the transitio...