Job Title: Process Improvement Analyst
Location: Manchester (Hybrid, 3 days per week in office)
Employment Type: Full-time, Permanent
Industry: Financial Services
About the Role
A leading global investment and asset management firm is seeking a Process Improvement Analyst to join its European Quality Assurance and Operations function. The role will focus on delivering process excellence across key business areas, using data-led insight and industry-recognised methodologies to drive measurable improvement.
This is a strategic position for a candidate with strong process optimisation experience and the ability to collaborate effectively with stakeholders across operations, compliance, and service teams.
Key Responsibilities
* Lead process improvement initiatives from scoping through to implementation
* Identify inefficiencies and design scalable solutions to improve quality, reduce costs, and enhance client outcomes
* Use operational data and metrics to evaluate performance and measure the impact of changes
* Produce detailed process documentation including process maps, requirements, and gap analyses
* Work with cross-functional teams to embed new processes, ensuring business readiness and adoption
* Support change management and training initiatives as part of process rollouts
* Provide guidance and coaching to stakeholders involved in continuous improvement activity
Candidate Requirements
* Minimum 5 years' experience in process improvement or business operations roles
* Background in financial services, ideally within asset management or investment platforms
* Familiarity with Lean, Six Sigma, or Agile frameworks (certification preferred)
* Strong stakeholder management skills, including experience working with senior internal clients
* Strong analytical capabilities and ability to interpret and act on performance data
* Experience creating structured documentation to support change delivery
Preferred Experience
* Lean Six Sigma Green Belt or Black Belt
* Exposure to regulated environments (FCA or equivalent)
* Experience working with platform operations, fund administration, or back-office functions
#J-18808-Ljbffr