Main area Mental health Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week (24 hour shift pattern) Job ref 338-7212405-25-B
Employer Humber Teaching NHS Foundation Trust Employer type NHS Site Miranda House Town Hull Salary £24,465 per annum Salary period Yearly Closing 01/10/2025 23:59
Administration Assistant
NHS AfC: Band 2
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019
Job overview
“ Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.”
An opportunity has arisen for a full-time Band 2 Administration Assistant to work within our Mental Health Crisis Team based at Miranda House in Hull.
You will be expected to be flexible and work in a fast paced and highly demanding environment within the main office as well as providing cover to a busy reception area.
The administration team provides 24 hour, 7 day a week cover which is worked on a rota basis incorporating enhanced pay for unsocial hours. This provides a refreshing work life balance.
Main duties of the job
This role involves liaising with health care professionals from the Trust and outside agencies, also dealing with queries from patients requiring a service.
Excellent interpersonal skills and being able to work on own initiative are both essential.
The successful candidate will have good keyboard skills enabling them to assist in creating, developing and maintaining new processes and procedures. This includes regular data inputting using patient systems (Lorenzo) in accordance with the Trust standards. Along with all other Microsoft Packages.
Applicants will have RSA III and OCRIII/ECDL or equivalent NVQ Qualification, a good standard of Maths and English and have previous experience of carrying out general administrative procedures in an office environment. Experience of using software packages including Microsoft Word/Outlook and Excel are beneficial. Experience with the Trust Patient Information Systems (Lorenzo) would be advantageous.
Working for our organisation
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person specification
Knowledge
* To have some knowledge of office procedures, clerical/reception work.
* Literacy and Numeracy at Level 2
Experience
* Experience of working with the general public
* Knowledge of IT systems
* Knowledge of Trust IT systems e.g.Lorenzo as appropriate to work area
Qualifications
* 2 GCSEs/O levels English and Maths
* Standard keyboard skills e.g. RSA2, ECDL • OR demonstrable experience within A&C field at standard level
* NVQ2 or equivalent experiential learning
Our recruitment team have shared their top tips to support you when you are ready to make your application. Please ensure that you read this before starting your application.
Please note that if there is a high volume of applications we reserve the right to close the vacancy earlier than the advertised closing date.
This post will be subject to successful completion of a 6 month probationary period where applicable, further details would be included within any offer letter.
Where operationally feasible the Trust supports agile working, there is an expectation of attendance of 1 day per week at a Trust site as a minimum operationally. Unless specifically stated in the advert that a role will have home as the base of work, all roles will have the option to work from a Trust base if remote working is not for you.
If required for the post the ability to commute within the Trusts geographical area with access to the appropriate means of transport would be essential.
We will apply for a Disclosure from the Disclosure & Barring Service for the successful candidate if this is required for the post.Anyone applying for a position which involves a regulated activity will require an enhanced Disclosure & Barring check and that the disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children or working with adults or both.
IMPORTANT: Should your application be successfully shortlisted, you will be contacted to attend an interview electronically to the email address provided at the time of the application. It is important therefore, that you CHECK YOUR EMAILS/NHS JOBS ACCOUNT on a regular basis.
If you are not contacted by the Trust within six weeks of the closing date of the vacancy, your application will have been unsuccessful on this occasion. We would however like to thank you for the interest you have shown in the Humber Teaching NHS Foundation Trust.
On 1 July 2024, NHS England strengthened its commitment to supporting employees already working for the NHS who wish to embark upon an apprenticeship to aide career development.
To ensure these staff do not experience a detriment to their basic pay, the salary for duration of the apprenticeship will be consistent with their current pay or the rate paid to other apprentices, whichever is higher (subject to eligibility criteria)
This change supports exiting NHS employees to undertake a formal apprenticeship programme which, upon completion, would qualify them for a role where the evaluated pay band is the same or higher than the band of their current post.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Helen Collins Job title Team lead Email address hcollins5@nhs.net Telephone number 01482 335797 Additional information
You can also contact Carolynn Lewis by email for further details - carolynnlewis@nhs.net
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