Job Description
Reception Team Leader.
Responsibilities
* Greet, check in guests, respond to requests, settle accounts and ensure exceptional service.
* Take initiative to add a personalized experience.
* Proudly promote hotel facilities and look for upselling opportunities to enhance guests' stay.
* Train and support the team to provide excellent service.
Benefits
* Employee benefit card offering discounted rates at Accor worldwide.
* Learning programs through our Academies.
* Opportunity to develop your talent and grow within your property and across the world.
Qualifications
* Minimum 2 years of experience.
* Service-focused personality is essential.
Additional Information
* Experience is an asset.
* Prior experience working with Opera or a related system.
* Fluency in English; additional languages are a plus.
Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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