Kitchen Manager - Leeds, West Yorkshire Job Overview - Reporting into the F&B Manager you will lead, inspire and forge an environment where we “ Create Unforgettable Experiences One Guest at a Time ”. Ensuring the safety of our team members and guests, operational excellence & helping to drive the business forward commercially are all important elements of the role. Relentlessly pursue perfection. This is the ideal role for a driven, ambitious professional who is looking to advance their career as a Kitchen Manager within a rapidly expanding company. You will need to be calm, flexible, committed and eager to put your style into the kitchen and lead from the front. Key Measures of Success The maintenance and on-going improvement of the Company’s guest experience and feedback performance A 5 star food hygiene rating The rigorous adherence to all applicable health and safety standards, with particular emphasis upon standard operating procedures, team member training, and operational performance monitoring The achievement of the Company’s Key Performance Indicators including revenue targets, operating costs, stock control targets and overall budget management Duties and Responsibilities Manage all aspects of running a kitchen Committed to high standards of food preparation and presentation Excellent knowledge of allergens Report any health and safety concerns to the F&B Manager Be flexible and committed to customer requests wherever possible To contribute ideas for menus and assist in planning and launching them in line with current trends Keep up to date with all legislative changes You will thrive in a multi-function, fast-paced, high footfall environment where being hands on is an essential part of your role Follow the site’s opening and closing operational directives along with all other operational daily, weekly & monthly objectives as per the operational platform Maintain high standards of food hygiene in line with company procedures Take charge of kitchen stock management procedures as set out by the business. This will include performing ongoing stock checks and weekly/monthly stock takes Manage stock levels through ordering and monitoring whilst reducing wastage You will lead the way when it comes to ‘Getting stuck in’ and showing your team what a leader you are You will enjoy partnering with your F&B Manager in recruiting, coaching, developing and mentoring your team and take the lead on this with kitchen staff Guest experience is at the heart of what we do so the ability to be face to face with your guests when you’re needed most is essential You will spot opportunities to increase revenue and highlight your ideas to the F&B Manager The Health & Safety of our teams and guests is our highest priority and as such this will always be at the top of your operations To assist with the day-to-day maintenance and on-going improvement of the site’s overall presentational standards, internally and externally To assist and support the F&B Manager to ensure the effective and efficient operation of the site’s overall premises and facilities management resources. This includes planned preventive and breakdown maintenance of building, plant, equipment, the operation of the catering services, and active management of all required inspection regimes You will need to be a great communicator to your team and your guests ensuring all feedback is dealt with promptly & professionally You will be adaptable, resilient, smart, full of integrity and a real role model To assist and support the F&B Manager in the operation of the site’s team memberperformance management arrangements, including the effective operation of the probation period scheme, and any individual casework (for example, attendance, punctuality, sickness, maternity/paternity etc, discipline, grievance, etc) management, as required You will create and maintain an exciting and energetic workplace for your team and a safe, fun-filled, exciting venue for all of our guests Speak to every F&B team member on each of your shifts To fulfil the role of Company Ambassador, both as a stakeholder in the Flip Out UK Group network, and also in leading & developing the site’s local community engagement programme As with many roles, you will be required from time to time to work above and beyond your contracted hours owing to the demand of the business, its guests and team members Qualifications/Skills Ideally at least 2 years proven experience as a kitchen manager/head chef with sole responsibility for a kitchen Food Hygiene Level 3 A good level of written and spoken English Basic IT skills 3-day first-aid certificate desirable but not essential Working Conditions You will work 40 hours per week based on 5 days out of 7 with weekend work essential There will be a mixture of daytime and evening work This Job Description is intended to give you an idea of your role and responsibilities. You may from time to time be required to fulfil tasks additional to this job description.