Overview
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Our client is a well-established UK manufacturer based in Great Barr, with over 100 years of expertise and a reputation for excellence in the engineering sector. With a £5m annual turnover, a loyal workforce, and customers across the globe, they are now looking to strengthen their team with a driven Sales Administrator.
Salary is up to £27,5000 depending on experience and benefits include 33 days holiday including Bank Holidays, every 3rd Friday of the month, you will receive an early finish at 3:30pm and free car parking. Hours are 8:30am to 5:00pm, Monday to Friday. Please note this position is 5 days office based.
Responsibilities
* You'll be at the heart of customer relationships - turning enquiries into orders, creating competitive quotes, and working closely with both technical experts and production teams to deliver outstanding results.
* Handle customer enquiries via phone and email in a timely and professional manner
* Provide accurate information on pricing, stock, and availability
* Produce and follow up on quotations, ensuring details are tracked and recorded
* Liaise with suppliers regarding products outside of in-house manufacturing
* Process and monitor sales orders, proactively communicating updates to customers
* Support sales growth through effective relationship management and order development
* Share insights on market and competitor activity with the wider team
* Follow established processes, procedures, and quality standards
Qualifications
* Strong communicator with excellent telephone skills
* IT literate, with solid knowledge of MS Office (Excel & Outlook essential)
* Experience with Zoho software is an advantage, however, this is not essential
* Background in engineering sales would be beneficial, however, this is not essential
* Flexible, reliable, and driven with a strong work ethic
* Positive, professional, and adaptable, with a willingness to learn and embrace change
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Engineering Sales Support
* Industries: Marketing Services
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