* Set and own the long‐term digital strategy for LloydsBankingGroup.com, aligned to Group Corporate Affairs priorities and the Group’s wider transformation agenda.* Translate strategic ambition into clear roadmaps, priorities and outcomes, moving the team from experimentation to engineered, scalable delivery.* Position the website as a living platform that shapes opinion, builds trust and protects reputation across traditional search, AI systems and emerging discovery environments.* Act as the senior digital voice of Group Corporate Affairs, confidently advising and influencing at Director, ExCo and Board level, as well aligning and collaborating with website teams across Brands, Marketing & Experience (BMX)* Lead, develop and inspire a high‐performing, multidisciplinary digital team covering website management, content, optimisation, analytics, platforms and AI‐enabled delivery.* Set clear direction, standards and guardrails that enable pace without sacrificing quality, accessibility or governance.* Build an AI‐native, data‐led culture where teams are empowered to work autonomously, take ownership and continuously improve.* Role‐model calm, confident leadership in high‐pressure moments, including results reporting, market‐sensitive activity and reputational risk.* Own the strategic evolution of the CMS and digital platform, ensuring it enables scale, speed and consistency.* Drive development of reusable components, AI‐ready templates and modular content models that reduce manual effort and enable self‐serve publishing.* Ensure accessibility, performance and experience are designed in from the outset, not retrofitted.* Oversee delivery of complex, high‐risk activity including results reporting, investor content and regulatory‐sensitive updates.* A senior digital leader who is comfortable setting direction, making decisions and operating with autonomy.* Proven experience leading high‐performing teams through change, ambiguity and transformation.* Confident influencing and advising senior collaborators on complex, emerging digital and AI‐related topics.* Calm, credible and assured in high‐profile or time‐critical situations.* Expert communicator and ability to build collaborative relationships.* Deep experience owning and evolving large‐scale websites or digital platforms in complex, regulated environments.* Strong understanding of modern content strategy, SEO, GEO and how AI systems retrieve, summarise and represent information.* Experience embedding AI into workflows, tooling or operating models to drive scale and efficiency.* Fluency across CMS platforms, structured content models, analytics and performance optimisation.* Demonstrated experience owning investment budgets and making trade‐offs to deliver maximum impact.* Strong strategic problem‐solving skills, with the ability to move from vision to practical delivery.* Comfortable balancing innovation with risk management, governance and compliance.* A generous pension contribution of up to 15%* An annual performance-related bonus* Share schemes including free shares* Benefits you can adapt to your lifestyle, such as discounted shopping* 30 Days’ holiday, with bank holidays on top* A range of wellbeing initiatives and generous parental leave policiesWith 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
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