Customer Success Executive Central London
£We are on the lookout for an ambitious, relationship-driven customer success executive to join our award winning, high growth clients team.
As a Customer Success Executive, you will be the voice of our clients customers within the company. Your role will be to ensure customer satisfaction, retention and long-term success by building strong relationships and providing exceptional support. You will deliver a ‘first class’ customer services and help them maximise the value of our clients services while identifying opportunities for growth.
~£Collaborative, open minded social culture and office environment
~ Huge opportunity for learning and growth, clear progression plan
~2-week industry leading role-specific training
Intruder is a high-growth cybersecurity company, providing vulnerability management solutions to over 2,500 customers globally. With cyberattacks increasing every year, Intruder help businesses to effortlessly solve their cybersecurity problems, making it easier to protect data and not get hacked.
Intruder’s innovative security monitoring platform has revolutionised how customers monitor and protect themselves from cyber treats. Their simple cloud-based solution continually scans digital assets, identifies vulnerabilities and offers proactive threat response.
They have grown 836% over the last 4 years and are looking for a Customer Success Executive who can supporting their growing customer base.
Partnering within a range of different industries including market leading high street retailers, national car manufacturers and companies such as British Red Cross, Hill & Smith and Ravelin. They enable customers to protect their data and automate processes, whilst reducing costs and risk.
A strong “customer first” attitude, with a friendly and service-oriented approach.
Strong communicator, with a desire to build long-term customer relationships.
Strong organisational and time-management skills.
At Furza, we’re committed to promoting equality, diversity and inclusion. Apply today and our talent team will be in touch to support your requirements.