Salary: £30,000 - 50,000 per year Requirements: A genuine passion for technology and IT problem-solving. Strong communication and teamwork skills. Good organisation and attention to detail. Familiarity with Microsoft Office and Windows systems. Willingness to learn and develop technical skills. Responsibilities: Provide first-line technical support to internal users across the business. Assist with installing, configuring, and maintaining hardware, software, and network devices. Support the management of servers, cloud systems, and user access controls. Monitor and maintain IT systems performance, backups, and security. Log and document IT issues, resolutions, and system updates. Support IT improvement projects and technology rollouts. Help enforce data protection, cybersecurity, and compliance standards. Liaise with suppliers and external service providers when required. Deliver excellent internal customer service and clear communication. Manage and maintain the support ticket desk. Technologies: Cloud Hardware ICT Support Network Security Windows DevOps More: BuildStore is the UKs leading provider of services and products for self-builders, renovators, and home improvers. We offer funding solutions and project management support to help people create their dream homes. We are looking for a motivated ICT apprentice to enhance our technology across the business. You will work in a friendly, supportive environment with mentorship from our professional IT team. This role includes hybrid working opportunities and has the potential for progression within BuildStore after completion. With a competitive salary of £19,050 per annum, we are committed to your professional development. last updated 19 week of 2026