At Connect it Utility Services, we’re helping drive the future of utility infrastructure across the UK. Our dedicated teams provide end-to-end solutions (electricity, water, and gas) that keep communities connected and businesses moving.
Our success is built on strong partnerships, innovation, and an unwavering commitment to safety and quality.
We are looking for a Civils Coordinator to join our team. As a Civils Coordinator, you will support the Planning and Utilisation team, working closely with the Lead Coordinator and Resource Coordinator to ensure efficient and effective planning functions.
Responsibilities
·Assist the other team members to enhance efficiency.
·Work closely with the Senior Reinstatement Manager to align operational goals and ensure smooth execution of reinstatement activities.
·Order tarmac based on provided dimensions
·Drive and monitor the usage of heavy plant machinery
·Strategically plan the deployment and scheduling of grab vehicles to support civils and reinstatement operations.
·Manage and process civils booking forms accurately to ensure proper documentation and scheduling.
·Ensure compliance with SWUK Protocol legislation through diligent administration and record-keeping.
·Maintain a minimum of 80% utilization across civils and reinstatement teams.
Skills Required
·Ability to assign jobs efficiently and communicate clearly with stakeholders.
·Strong organizational skills to manage plant usage, grab scheduling, and team utilization.
·Understanding of SWUK Protocol legislation and its administrative requirements.
·Experience in ordering materials with accurate dimension requirements.
·Strong skills in handling customer interactions and directing inquiries appropriately.
Educational Requirements
·Competent use of Salesforce CRM
·Good working knowledge of Microsoft Office, particularly Outlook, Excel, and Word.
·Previous experience in a customer service environment.
Qualities & Behaviors
·Fast Moving: Demonstrates agility and efficiency in handling tasks and projects.
·Customer Centric: Focuses on understanding and meeting customer needs to ensure high satisfaction.
·Results Driven: Committed to achieving goals and delivering quality outcomes.
·Innovative: Embraces new ideas and solutions to improve processes.
·Engaging: Inspires and motivates others through effective communication and leadership.
·Proactive: Takes initiative to address potential issues and enhance project delivery.
·Detail-Oriented: Pays close attention to detail, ensuring accuracy and adherence to standards.
·Collaborative: Works effectively with cross-functional teams, including reinstatement and civils teams.
Additional Information
·Employees must consider Quality, Health, Safety, Information Security, and Environmental outcomes in all actions, fostering relationships for idea exchange, following ISO Systems, Policies and Procedures, and reporting incidents. Priority must be given to health, safety, collaboration with managers, safeguarding of assets, and the responsible use of equipment provided.
·Working at all times in accordance with company policies, procedures, and processes.
Connect it is an equal opportunities employer, and we value diversity and promote equality across our business. We welcome applications from all sections of society and are always happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
By submitting your application for this position, you are authorising your personal information to be treated in accordance with GDPR. All information submitted to us in relation to your application will be stored confidentially and will only be used in accordance with the Connect it Privacy Policy