Quality and Safety Improvement Manager at Cambridge University Hospitals (CUH), Hills Road, Cambridge.
If you are passionate about making a difference in patient safety and have the skills and experience to excel in this role, we would love to hear from you. Apply now to join our team at Cambridge University Hospitals and contribute to our mission of providing exceptional quality care every day.
Responsibilities
* Lead and support delivery of improvement projects within the Chief Nurse Division, ensuring alignment with CUH’s strategic priorities, governance frameworks, and the Patient Safety Incident Response Framework (PSIRF).
* Champion quality improvement methodologies, applying tools and techniques to drive measurable improvements in patient safety, experience, and outcomes.
* Embed the patient voice and co-production in all aspects of improvement work.
* Act as a critical friend to teams, enabling robust planning, risk management, and issue resolution.
* Facilitate stakeholder engagement, capability building, and psychologically safe environments for learning and change.
* Monitor progress, report outcomes, and support benefits realisation across the Chief Nurse portfolio.
* Support and build capability across CUH through coaching, training, and expert facilitation of workshops and stakeholder engagement.
* Promote CUH’s values of Together – Safe, Kind, Excellent in all improvement activity.
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high‑quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Key Information for Applicants
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full‑time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full‑time permanent contract unless you have:
* applied for a Graduate visa
* or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
* or the Trust has agreed that they will sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
For NHS Cambridgeshire and Peterborough based roles, all applicants from NHS Cambridgeshire and Peterborough who have identified that they are at risk of redundancy will be prioritised over those not at risk. However, interviews cannot be guaranteed.
Benefits to You
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on‑site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced‑cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose‑created colleague‑only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
The advert will close at midnight on 19 November 2025.
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