About The Role
Superdry are seeking a passionate and enthusiastic Brand Leads to join their team at Heathrow. Are you passionate about delivering amazing experiences? For consumers and your team? Superdry Brand Leads have their own style and are genuine ambassadors of Superdry. They are experts in delivering an amazing brand experience for their local consumers as well as supporting their team and leaders. Brand Leads always drive excellence and go above and beyond to exceed both store and personal goals. Key responsibilities
• Be a brand ambassador by role modelling our behaviours, values and style
• Put values and consumers at the heart of everything you do
• Passionately use your local knowledge and sales expertise to deliver the ultimate brand experience
• Confidently make important decisions about what’s best for our consumers
• Be a positive role model for others, building trust through collaboration and open and honest communication
• Effectively coordinate the team across operational tasks, guiding them with your operational expertise
• Support and motivate your teammates to deliver amazing levels of service
• Exceed expectations at every opportunity and drive this attitude in the wider team
• Take pride in store appearance and embrace the Superdry store look, ensuring your store looks amazing
• Have a ‘Do the Right Thing’ mentality
• Endlessly develop your product knowledge and understanding of the business
• Become an expert in our style choices and bring these to life for our consumers
• Embrace the Superdry culture and take every opportunity to share this with your colleagues
• Support with key compliance tasks where needed including loss prevention and health and safety
• Maintain a good commercial awareness of your store, understanding the KPI’s required and bring fresh ideas to the leadership team to drive performance against them
• Step up to lead the team in store when needed
• Hold keys for the store and take responsibility for opening and closing, including cash handling
• Get things done. We don’t want you to just tick the boxes, we want each day to be productive where you make a positive impact for your store and feel proud
About You
The ideal candidate for this role will have a passion, energy and enthusiasm for the brand. In addition, you will have the following skills and experience: • All about the brand and consumers
• Someone who sees challenges as opportunities • You love sharing your passion with other people and act as a positive role model for others
• Someone who loves to learn and has a willingness to build skills through experience and challenges
• Enjoys collaborating with people and working in a team to get results
• Organised and uses time purposefully/effectively; confidently taking ownership for tasks and goals
• A creative thinker, always searching for the best possible solution in every situation
• Sees change as exciting and enjoys a fast-paced environment
• Passionate about style and obsessed with product
• Authentic and genuine
• Experienced Supervisor in sales and operations in store and ready to step up, showing high potential