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Cinema experience manager

Aylesbury
ODEON Cinemas Group
Experience manager
Posted: 17 November
Offer description

Join to apply for the Cinema Experience Manager role at ODEON Cinemas Group.

Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you!

Our Cinema Experience Managers drive our day‑to‑day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience. In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business – that's how you'll make movies better.

Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. This helps us provide the best candidate experience for everyone who has applied. Don’t miss out on this opportunity to make movies better for our guests! Apply today!


What You’ll Bring (Qualifications)

* A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver.
* Being always prepared to go the extra mile – for your colleagues and our guests – and looking for innovative solutions if you see a need or a gap.
* An upbeat, can‑do attitude learning as you go and enjoying every minute (even the hard ones).
* A respect for differences and a recognition that there is always more to learn.
* Trust and respect, valuing diversity, equity and inclusion.
* Flexibility with working schedules, understanding that cinema operations can finish very late at night, and a safe way to get to and from work.


What We’ll Bring (What Employers Offer)

* An environment where you can revel in your passion and share it with guests.
* A team of movie fans dedicated to delivering an awe‑inspiring experience for our guests.
* A safe space for people to be themselves, with an inclusive approach to policies, processes and procedures.
* Clear communication and commitment to treat you as you treat our guests, with a warm welcome for everyone.
* Support for building a long‑term career or learning new skills for your next stage of your journey.
* Personalised development and performance plans to help you achieve big and small milestones.
* Inclusive policies, processes and procedures to make work more accessible and support different needs.


ODEON Benefits

* Unlimited free cinema tickets for you and 12 free tickets for friends and family every three months.
* Up to 40% discount on food and drinks, including our in‑cinema Costa Coffee stores.
* Free access to our confidential Employee Assistance Programme.
* Opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme.
* Career development opportunities across cinemas and support offices.
* An easy‑to‑use app for booking holidays and requesting days off, supporting flexible working.
* 5.6 weeks holiday, inclusive of bank holidays.
* Monthly rewards and recognition schemes.
* Annual bonus scheme.
* Pension scheme.

At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and a passion for cinema together to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognise that everyone brings something special to our team.

Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.

We are proud to partner with 'ReciteMe' to offer accessible tools to support you with your job application. Simply click on 'Accessibility Tools' at the top of the job advert screen. Should you require additional help from our team, whether that’s to support with your application or to make adjustments to our recruitment process, we will be more than happy to help – drop us an email at jointheteam@odeonuk.com and we will be back in touch to help you!

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