The Kompan aftersales department provide on-site inspections, repairs, full refurbishments, and maintenance on any manufacturers' equipment, even those who have ceased trading. As an inspection and maintenance engineer you will be required to carry out minor repairs in playgrounds.
This role is for a field-based inspection and maintenance engineer who will carry out repairs with regular visits to our Northern storage facilities to obtain and store parts. The role will include the following.
* Contacting customers as and when required to advise your intended repair date / time.
* Maintain effective communication with the office.
* Identifying opportunities for larger repair and refurbishment works.
* There will be a requirement to undertake basic corrective repairs these will form part of your responsibility always providing you have appropriate tools and equipment available in your vehicle or obtainable nearby.
* Carry out repairs to an exceptional standard.
* To ensure any vehicle stock is replenished as required by requesting replacement items based on usage to avoid out of stock situations.
* To provide a stock take of vehicle stock as and when requested.
* To contribute ideas and suggestions for improving the efficiency of your role.
* To provide support / training where required to other members of staff.
* To maintain all tools / equipment / PPE in good condition and request replacement items or repairs as required.
* To wear company branded workwear at all times (branded workwear will be provided).
* To clearly display ID badge.
* To comply in full with the companies code of conduct at all times.
* To maintain your vehicle in line with the company car policies.
* To undertake additional training where required.
* To always act safely and wear all appropriate PPE for the task set (PPE will be provided).
To be successful in this role a candidate or employee must demonstrate the following.
Experience
* Experience of working within a construction, maintenance or service engineers' profession
* Good customer service and communication skills.
* A problem solver with practical skills including experience of woodworking, surface repair, painting and mechanical repairs.
* Ability to work on own initiative to a high level of accuracy and to meet deadlines.
* A self-motivated individual who continually keeps abreast of industry and safety requirement changes.
* Basic IT skills - Use of Microsoft Office products.
* Ability to travel daily, so a full clean driving license is required.
* RPII Operational inspection Qualification. (Training will be provided for the right candidate).
* Due to the nature of our business an Enhanced DBS check will be required.
Personal Skills
* A team player with strong organisational skills, able to collaborate well with others.
* Able to work autonomously, proactively managing personal workload.
* A natural multi-tasker, able to track and manage multiple projects concurrently.
* Strong written & verbal communication skills.
* Is trustworthy and takes responsibility for managing deadlines, planning tasks for self, seeking input from others, checking details and raising anomalies.
* Structured and accurate, especially with data input skills, excellent attention to detail is vital.
* Able to learn quickly 'on the job' to comprehend and adjust to new and updated information.
* A positive 'can-do' problem solving attitude.
* A professional commitment to excellent customer service.
What We Offer
* Private medical insurance after completion of successful probationary period
* Health cash back plan
* Pension Scheme - joined after 3 months.
* Competitive bonus scheme
* Working within a creative, innovative and experienced team for a company who are a leading design and manufacturer of high quality playground equipment within the UK
KOMPAN - Who are we?
KOMPAN is the global leader in outdoor play and fitness areas. Our purpose is to create healthier and happier communities through play and active living. The KOMPAN Group's main activity is the development, production, and sale of playgrounds, outdoor sports, and fitness facilities. In addition, the company sells service and installation services in connection with product sales.
KOMPAN designs, manufactures, and installs more than 1,000 playgrounds or fitness sites every month somewhere across 90 countries. Of these, 23 countries do so through KOMPAN's own direct operation and the remainder through carefully selected quality agents and partners. The global head office is in Odense, Denmark.
The global footprint has expanded significantly over the years, and includes production sites in the Czech Republic, Poland, design studios in Denmark and the Czech Republic, and 23 country offices around the world including Europe, Asia, Australia, North America, and South America.
Do you want to play with us?
Working for us, you will be part of energetic activities and professional playfulness, where you can share your ideas and develop your career as you help enrich the lives of people of all ages through play and exercise around the globe. And that is a powerful purpose to be part of.
We work cross-functionally in teams and across cultures in different countries. We believe cultural differences enable us to promote high quality and good results. Yes. It is no secret that we focus on results, but we also appreciate that you bring all of you to work. We are on an exciting growth journey, and you are welcome