Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION:
We are looking for a full time, office based, Office and Facilities Manager to lead our EMEA Head Office in Warrington and provide an efficient, professional and welcoming environment for all office associates and visitors. Managing a small team of reception staff you will be responsible for overseeing all office facilities are maintained and running efficiently. Ideal candidates are solution focused, self motivated and proactive with their decisions. This role is based on-site 5 days a week. Occasional out of office hours are required.
MAJOR ACCOUNTABILITIES:
Office Management
1. Provide a professional and welcoming environment for all office associates and visitors
2. Ensure all desks align to the Clear Desk Policy
3. Ensure meeting rooms and showrooms are fully equipped and presentable at all times
4. Monitor all kitchen and coffee areas, ensuring they keep clean, tidy and equipped with crockery and cutlery
5. Accountable for the daily processes on the reception area and post room
6. Ensure deliveries, calls and post are dealt with in a timely manner
7. Overall responsibility for access passes for all associates, contractors and visitors and ensure all associates have the correct security access
8. Raise and manage the purchase order process
9. Work cross-functionally to lead internal office moves including space planning
10. Lead External office moves (where applicable)
11. Lead and co-ordinate samples sales, charity days, volunteering and any other office events, whether internal or external
Travel
12. Lead the management of third-party travel provider including systems management and administration
13. Utilise knowledge of travel processes to support business users and their travel plans
14. Co-ordinate the tendering of travel contract with external providers
15. Collaborate with Finance on travel policy updates as required
16. Proficient in Microsoft Excel including basic formulas and ability to analyse travel costs
17. Review of the travel activity and accommodation to identify cost saving opportunities and adherence with the policy
Cars
18. Manage the company car fleet - including ordering, adhering to policy, dealing with fines, liaise with other departments such as Finance & Payroll
19. Take the lead on any new car initiatives such as protecting the environment, staying up to date with car fleet knowledge and HMRC guidelines, make recommendations on the policy and process for company cars
20. Work closely with HR to determine the car policy, understanding the needs of the users and the business and in line with latest HMRC guidelines
21. Communication with car holders on requirements and options
Management
22. Management of Receptionist and Cleaning staff
23. Delegate work where required and manage appropriately
24. Hold regular 1-1 meetings
25. Set relevant, challenging goals and give timely feedback
Facilities
26. Plan and recommend the best locations for new buildings and reorganising current buildings to effectively utilise the available space
27. Co-ordinate and plan essential business services such as maintenance, reception, archiving, mailing, cleaning, waste disposal and security
28. Co-ordinate the implementation of new projects with the Senior Leadership Team
29. Monitor contractors and check that the work assigned to workers and contractors is completed in a satisfactory manner
30. Respond quickly to emergencies that arise in the workplace and deal with them appropriately
31. Manage the site’s Plant Room and systems and ensure everything is in working order at all times.
REQUIREMENTS FOR SUCCESS:
32. Previous experience within an Office Management or Facilities role
33. Excellent communication skills, both verbal and written, and the ability to communicate at all levels
34. Strong organisational and time management skills
35. Able to use initiative and work independently
36. Able to manage and lead projects and teams
37. Travel management experience working with a third-party provider would be desirable
38. Experience in managing car fleets and adhering to policies would be desirable
39. Conscientious, proactive and great organisation skills
40. Able to manage a complex and varied workload
41. Results driven - follows through to conclusion on all projects/commitments to agreed deadlines
42. Microsoft Office skillsProficient in Microsoft Excel and ability to use basic formulas
43. Total customer focus with the desire to provide a great place to work for our associates
44. Handle pressure well
45. Team Player
BENEFITS:
46. Discretionary Bonus Opportunity
47. Private Medical Insurance
48. Dental Scheme
49. Pension Scheme
50. Flexible Working Hours (08:00 – 10:00 start, 16:00 -18:00 finish)
51. 25 days Annual Leave per year
52. Life Insurance
53. On Site Gym
54. Employee Discount
55. Opportunity to work abroad for four weeks per year
56. Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)