Hartshorne Group HGV Technicians Birmingham Depot The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services. Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you. Now recruiting for a HGV Technician to join our fantastic team at our Birmingham depot. HGV Technician Role As a HGV Technician you will carry out fault diagnosis, service and repairs to Volvo repair standards. Complete repair order write up, service report sheets and production card information. The successful candidate will have the ability to work under pressure, to actively seek solutions to problems. Good verbal communication skills. Providing excellent customer service is paramount. DAY & NIGHTS SHIFT AVAILABLE Shift Pattern Alternate weeks Week One - 06.00am until 14.30pm Week Two - 14.00pm until 22.00pm Alternate Saturday mornings OR Night Shift Alternate weeks: Monday - Thursday / Tuesday - Friday (10 hour shift). Requirements Qualifications required City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry. HGV Licence advantageous but not essential. Benefits Fully equipped workshop. Excellent contributory pension scheme. Holidays increase with length of service. Excellent in house product training programme. Rewards gateway platform available for scheme members. Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist. The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.