Home Working with designated office in Newton Abbot
18 hours per week
£12,630 per annum (FTE £25,435)
Target Start Date: ASAP
Are you considering a new job in Customer Service, one that provides you with job security, paid enhanced annual leave, a healthcare plan and the ability to work from home. This is a permanent, part time position with working hours covering Monday, Wednesday and Thursday 9:00am to 3:00pm.
We are looking for a Customer Enabling Advisor who has the resilience, empathy, calming nature and who is prepared to go the extra mile to resolve a problem, to come and join our team (this role will involve working in a busy environment). You will be communicating with our customers using various digital methods (phone, email and occasionally SMS) about their properties and may include repairs, property inspections, tenancy/estate management related queries, their rents and to update personal information.
Experience in social housing is desired but not essential as full in-house training will be provided. We are looking for advisors who are passionate about delivering an excellent service to our customers.
You will be required to attend the Newton Abbot office for team meetings and training, so the successful candidate will need to have a manageable travelling distance to Newton Abbot.
The benefits of working for Westward include:
* A competitive annual salary of £12,630 per annum (FTE £25,435)
* 26 days annual leave + Bank Holidays (Pro rata)
* Work from home setup
* Employee Healthcare plan with retail discount scheme
* Company pension scheme - matched contributions up to 10% of salary
* £250 refer a friend scheme
If you would like to come and work for Westward, please apply today by completing and submitting your online application via our vacancies page. To view the job description please click here.
Closing date: 18th July 2025
Interview date: 28th July 2025
We aim to promote an inclusive environment, which attracts people from a wide range of backgrounds and experiences to advance the service we provide, for the benefit of all our employees and communities we support. #J-18808-Ljbffr