Housing Assistant - Temporary 12 month contract
We are looking for someone with previous experience of working with members of the public, both on the telephone and face to face, as you will be the tenants’ first point of contact for the Housing Management Team. The team prides itself on providing excellent customer service and you must be able to provide clear advice on tenancy and rent queries (training will be provided), and remain calm when dealing with difficult situations.
In addition to providing support to the council’s Housing Officers and the wider Housing Management Team, you will also be responsible for the case management of Right to Buy and Mutual Exchange applications.
Working Hours and Salary
36.25 hrs per week with an annual salary starting at £28,598.
Benefits
* Agile working scheme with a combination of home and office working
* 34 days holiday (including bank holidays), increasing to 38 days after 5 years (full time equivalent)
* Attractive Local Government Pension Scheme with at least 22% employer's contribution
* Employee benefits programme including payback on medical, dental and optical expenses
* Continued training and development opportunities
EEO Statement
Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community.
Closing Date: 9 June 2026
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