Is IT and logistics your passion?
Then your future is in DHL Supply Chain Valencia Center of Excellence! For more info about DSC Lead Logistics Partner, use the links below:
* Video 1: https://youtu.be/uWagq_bKJeE?si=ZIE5MWzjLRDs3fWK
* Video 2: https://youtu.be/JrUAp1M8xJQ?si=kYIs5yFFO8VsGAKX
Role Purpose
The IT deployment lead will take the lead in delivering all key IT strategic new business wins as well as supporting key organic growth within the business.
* Lead / Manage the IT Deployment team to support project implementations, ensuring scope, quality, timelines, and budget are met.
* Identify and develop new IT solutions aligned with LLP EMEA IT / business Strategy and customer requirements.
* Lead IT activity during Solution Validation to ensure business requirements are met and IT Solution Design is aligned with standards and customer needs.
* Support project phases (Build, Technical Testing, UAT, implementation) to ensure scope and quality alignment.
* Drive standardization of IT / Business delivery processes for quicker project delivery.
* Provide strategic IT Deployment leadership for new customers and projects to foster digital innovation.
* Provide training and support for new team members and projects.
* Create best practice processes, documentation, and implement lessons learned for continuous improvement.
* Support System & Process improvements with integrated IT solutions by gathering requirements and selecting suppliers.
* Ensure IT services are delivered in line with operational and project scope, supporting the Regional IT Business Partner / IT SLT.
* Coordinate with IT Suppliers and Project Managers to meet project scope, budgets, and timelines.
Responsibilities
* Lead new LLP project implementations across EMEA.
* Oversee IT delivery during Solution Validation and subsequent project phases.
* Manage IT due diligence to ensure solutions fit business needs.
* Handle IT Change Management, support, and release management.
* Manage IT suppliers to deliver projects on time, scope, and budget.
* Support external customer relationships for business development and operations.
* Develop knowledge of systems to support operational best practices.
* Lead strategic IT account initiatives to drive digital innovation.
* Define requirements and facilitate creation of IT documentation and training.
Requirements for the job
Mandatory Requirements:
* Fluent in English.
* Experience in the logistics industry.
* At least 5 years in IT Service Management and people management (middle management desirable).
* Customer management skills.
* Change Management experience.
* IT literacy.
* Excellent communication skills.
* Strong planning and organizational skills.
Desirable Requirements:
* Technical knowledge of SDLC, TMS solutions (OTM), integration, and 3rd party SaaS solutions.
* Fluent in Polish and Spanish.
* Experience in Project/Implementation Management.
* Financial and commercial awareness.
* Product and supplier management skills.
* Solution design and stakeholder management experience.
* Negotiating and influencing skills.
#J-18808-Ljbffr