This career opportunity is available at Santam Syndicate 1918 for a HR Administrator, who will be based in the UK & have right to work in the UK.
WHAT WILL YOU DO?
The HR Administrator will provide day-to-day operational HR support across the employee lifecycle. This role will report to the HRBP Lead. This role ensures accurate HR administration, compliance with UK employment law and Lloyd’s market practices, and supports people initiatives that enhance engagement and performance.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
Key Responsibilities:
HR Administration:
* Maintain accurate employee records in the HRIS (e.g., PeopleSoft, SAP SuccessFactors, BambooHR).
* Process onboarding documentation and conduct induction scheduling.
* Manage employment contracts, letter generation, and staff file updates.
* Manage the HR inbox and respond to routine employee and manager queries
* Assist hiring managers with interview coordination.
* Support leavers and exit documentation processing.
Employee Relations Support:
* Respond to employee queries on policies, benefits, and procedures.
* Assist with preparing documentation for probation reviews, annual reviews, disciplinaries, and grievance cases.
Payroll & Benefits Support:
* Collate and submit payroll changes to the payroll provider.
* Maintain employee benefits data and support enrolment processes.
Compliance & Reporting:
* Support HR reporting and data analytics (e.g., headcount, turnover).
* Ensure compliance with UK employment law, GDPR data requirements, and Lloyd’s regulatory standards.
* Support audits and regulatory submissions as required.
HR Projects:
* Support HR team on projects such as policy reviews, wellbeing initiatives, and process improvements.
QUALIFICATIONS AND EXPERIENCE:
* A-levels or equivalent; Degree preferred
* Level 3 CIPD Certificate (or working towards) highly desirable.
* Minimum 2–5 years administrative experience in HR, ideally within financial services, insurance, or professional services.
* Competent IT skills, including proficiency in Microsoft Office applications (Excel, Word, Outlook).
* Experience with HRIS/HR databases.
* Understanding of UK employment law, UK payroll basics, and GDPR.
* Strong verbal and written communication skills.
* Excellent organisational skills
* High level of attention to detail and ability to manage multiple tasks.
Advantageous:
* CIPD Level 3 or Level 5 Diploma in People Practice (or equivalent).
* Experience in a Lloyd’s/insurance market environment.
* Experience working with UK benefit schemes (pension auto-enrolment, health care).
* Familiarity with HR process improvement initiatives.
COMPETENCIES AND SKILLS:
* Managing employee lifecycle documentation, employment contracts, and accurate HR records.
* Handling sensitive data in line with GDPR and UK employment law.
* Responding to employee queries and liaising with managers professionally.
* Prioritising tasks, meeting deadlines, and managing multiple workloads.
* Using HR systems confidently with strong attention to detail.
PERSONAL ATTRIBUTES:
* A self-starter with ability to initiate action and be proactive
* To have strong organisational and time management
* Ability to collaborate with all stakeholders – internal and external
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