Job Description
Administrator - HMP
Pay Rate: £12.36 per hour
Hours: 37 hours per week
Contract Type: Temporary until 30/10/2026
Overview of the Job
Brook Street are pleased to offer an exciting opportunity for an Administrative Assistant (Band 3) to join the team working within HMP Usk.
Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a specific area. The postholder is expected to be competent in their area of work; any specialist training or qualifications required will be provided upon appointment.
This is a non-operational role, The role carries no line management responsibilities.
Key Responsibilities
Typical tasks associated with this role include:
1. Organise, produce, and maintain accurate records for area of work.
2. Act as the main contact point for all communications to the team; prioritise and distribute correspondence to the appropriate person or department.
3. Complete monitoring returns and prepare routine reports for the area of work.
4. Input requisitions onto the finance database and process purchase orders as required.
5. Co-ordinate and arrange awareness or briefing sessions for the area of work.
6. Prepare paperwork for checking by a manager, conducting initial quality checks as necessary.
7. Correspond with relevant stakeholders and partner agencies to ensure information is shared appropriately.
8. Maintain and check establishment databases, manual filing systems, and logs, responding within agreed timescales.
9. Collate data relating to Service Delivery Indicators (SDIs).
10. Act as secretary to meetings as required, including organising agendas, taking minutes, and distributing action points.
Essential Skills & Experience
11. Strong administrative experience within a busy office environment.
12. Excellent attention to detail and organisational ability.
13. Strong communication skills, both written and verbal.
14. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams).
15. Ability to prioritise workload and meet deadlines.
16. Discreet and professional approach when handling sensitive or confidential information.
Eligibility Requirements
17. All candidates are subject to security and identity checks prior to taking up the post.
18. All staff must declare whether they are a member of any group or organisation which HMPPS considers to be racist.
Essential Qualifications / Training
19. Job holders must complete specific training in their specialism upon appointment.
20. Ability to fulfil all spoken aspects of the role confidently in English
Key Behaviours
The successful candidate will demonstrate the following Civil Service behaviours:
21. Changing and Improving
22. Communicating and Influencing
23. Working Together
24. Managing a Quality Service
25. Delivering at Pace
Additional Information
26. Full-time position: 37 hours per week (Monday to Friday).
27. On-site role at HMP Usk.
28. Pay rate: £12.36 per hour.
29. Standard security vetting required before start date.
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