Description
Role Details
* Please note that applicants must be 18 years of age or older.
* It is a requirement that candidates can reliably travel to and from their agreed booking location at the scheduled times.
* Candidates will be subject to a Right to Work check & DBS check for this position.
* It would be beneficial for candidates to have experience in industry systems such as Lennon, MOIRA and MOIRA2 preferable
Kickstart Your Career with Greater Anglia
Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.
Join Our Team as a Timetable Capacity & Demand Analysis Manager
About the Role
We are seeking a proactive analytics and strategy professional to support the design and development of initiatives that optimize demand and capacity across Greater Anglia. Using analysis and insights from passenger usage and other data sources, you will drive initiatives to deliver the most efficient match between demand and train capacity and make the case for investment in rail services across the region.
The closing date for all completed applications is on Friday 24th October 2025
*Please note vacancies can close earlier due to high influx of candidate applications*
Key Responsibilities
Key Responsibilities:
* Provide strategic direction for demand and capacity projects using historic and future projections; support decision-making forums related to timetable and capacity.
* Ensure consistent collection of train passenger loading data to business requirements, working with internal and external suppliers to maximize coverage and data quality.
* Analyze passenger demand data to determine appropriate capacity on Greater Anglia services and support cross-functional decision making.
* Collaborate with Commercial, Train Planning and Fleet teams to develop short- and long-term capacity requirements; present recommendations to decision-making forums (e.g., Timetable Steering Group).
* Produce periodic reports for the Timetable Capacity & Demand Group and the business (e.g., Green Book Counts) and model the impact of timetable changes on demand and revenue to support business cases for positive improvements;
Support data and systems needs: liaise with Revenue Management and Data Strategy teams to optimize use of Count data, assist with rolling stock and gating/timetabling projects, and provide cross-team support as needed..
Skills, Knowledge & Expertise
We're Looking For Candidates Who:
* Have a friendly, approachable demeanor with the ability to communicate effectively through written and verbal communication.
* Are passionate about the future of rail growth in the Anglia region.
* Highly numerate, with strong analytical skills, with the ability to work with and present complex data to in a clear and concise manner.
* Experienced in analysing data, identifying trends, and articulating these to make business improvements.
* Possess a "can-do" attitude and enjoy working as part of a team
* Confident in building relationships with stakeholders across the business with the ability to coach, influence and negotiate at all levels.
* Are calm under pressure, able to think on their feet, and able to handle various situations
* Candidates should be well-organised with the ability to prioritise workloads, and skilled in managing and analysing passenger count data as well as evaluating passenger demand timetable models.
* Have team spirit and bring your unique self to strengthen our team and foster a positive work environment.
* A problem solver, as the role will encounter many different situations, whilst always maintaining integrity.
Job Benefits
What's in it for you?
Travel Discounts: Enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too
International Adventures: After 12 months, unlock discounted international travel for you and your family.
Exclusive Discounts: Access the GA Hapi App for deals on shopping, dining, and fun days out.
Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to enjoy.
Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
Family-Friendly Policies: We've got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.
At Greater Anglia we are proud of the work that we do. We're investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.
Join Us and Experience:
* Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
* Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
* Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.
Ready to Bring Your G A Game?
About Greater Anglia Recruitment
The new Greater Anglia franchise began operating on 16 October 2016. We provide intercity, commuter and rural services throughout Essex, Suffolk, Norfolk, Cambridgeshire and Hertfordshire, including the Stansted Express service. We're responsible for over 3,000 employees, operate 1,300 train services per day and we're at 133 stations.
Greater Anglia is transforming the railway in East Anglia. We're replacing every single train with brand new trains with air conditioning, plug and USB points and fast free wifi, which started to come into service during 2019. We're introducing better timetables with more frequent services and more peak-time seats into London.