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Digital content coordinator

Hempstead
Acrelec UK
Content coordinator
Posted: 16 February
Offer description

We are not offering Visa Sponsorship for this position.

Job Summary

We are seeking a detail-oriented and proactive Digital Coordinator to manage and maintain digital content across our customer-facing platforms. This role is pivotal in ensuring that our kiosk menus, digital menu boards, and point-of-sale (POS) systems are consistently up-to-date, visually engaging, and aligned with current promotions and product offerings.

Content Management:

· Update and maintain digital menus across kiosks and menu boards.

· Ensure POS content reflects current pricing, promotions, and product availability.

· Coordinate timely rollouts of seasonal or campaign-specific content.

Quality Assurance:

· Conduct regular audits to ensure accuracy and consistency across all digital touchpoints.

· Troubleshoot and resolve content-related issues in collaboration with IT and operations teams.

· Provide additional support to our clients when needed.

Collaboration & Communication:

· Work closely with marketing, product, and operations teams to gather content requirements.

· Liaise with external vendors or digital signage providers as needed.

· Provide regular updates to clients and attend client meetings when required.

Scheduling & Planning:

· Maintain a content calendar for digital updates and promotional rollouts.

· Support the planning and execution of digital campaigns across all platforms.

· Prioritise tasks based on urgency and business impact, managing client requests within timelines and deadlines.

Skills required:

· Exposure to digital marketing but not essential

· Attention to detail.

· Good time management

· Be able to multi-task and work to strict deadlines.

· Be able to manage multiple content projects at any one time.

· Exceptional communication both written and verbal

· Able to build and maintain good working relationships with our clients.

· Manage customer expectations.

· Passion for learning new products.

· Technical understanding.

· Be able to work independently and as part of a team.

· Self-motivated and able to use own initiative.

· Excellent IT skills including Microsoft packages

Acrelec UK supports a hybrid working pattern. Once trained and as a minimum, you will be required to be in the office at least 3 days a week. There might be requirements for additional office days depending on the needs of the business.

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

* Company pension
* Gym membership
* Health & wellbeing programme
* On-site parking

Experience:

* general IT : 1 year (preferred)
* Customer service: 1 year (preferred)

Work Location: In person

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