Team Leader - Mobile Cleaning Operations (Scotland)Mitie Specialist Cleaning is looking for a motivated and experienced Team Leader to oversee our front-line mobile cleaning operations across Scotland.
This vacancy is available for an immediate start.
This is an exciting opportunity for someone who thrives in a fast-paced operational environment, enjoys leading teams, and is passionate about delivering high-quality service to customers.
Competitive salary package, including a company vehicle.
The RoleAs Team Leader, you will take ownership of the day-to-day coordination and performance of mobile cleaning teams, ensuring work is delivered safely, efficiently, and to the highest standards.
You will act as the key link between front-line operatives, central support teams, and customers, ensuring clear communication and smooth delivery of services.
Key Responsibilities
-Manage and coordinate daily work schedules for mobile cleaning teams
-Liaise with central helpdesk to allocate and respond to incoming jobs
-Ensure all works are completed in line with SLAs, KPIs, and customer expectations
-Provide post-work reporting and updates to customers
-Carry out site surveys and prepare costings and quotations
-Monitor job progress
-Lead, coach, and support front-line operatives, including onboarding and training
-Conduct audits, toolbox talks, and ensure compliance with Health & Safety requirements
-Manage operational issues and drive a “fix it first time” culture
-Maintain strong working relationships with customers and internal teams
What We're Looking For
-Full UK driving licence (essential) with flexibility to travel across Scotland
-Experience managing mobile, front-line cleaning or service teams (desirable)
-Ability to work in a fast-paced, reactive environment
-Strong organisational and multi-tasking skills
-Excellent communication and customer service skills
-Confident in using IT systems, email, and reporting tools
-Good understanding of health & safety and safe systems of work
-A proactive problem-solver with strong leadership capability
Additional Information
-Immediate start available
-This is a field-based role with travel across Scotland
-Flexibility is required to meet business and customer needs
-Opportunity to develop within a leading UK facilities management business
Why Join Mitie?
At Mitie, we are driven by our purpose to deliver the exceptional, every day. You'll be part of a team that:
-Works as one team to deliver outstanding results
-Values integrity, trust, and customer focus
-Encourages development and supports you to grow your career
-Lifestyle benefits via Choices platform including dental insurance, tech discounts, and dining cards.
What we offer you:
-Virtual GP, Salary Finance options, life cover, and cycle-to-work scheme.
-Recognition through Mitie Stars, training, and career development opportunities.